mac.bidReviews of mac.bid

Mac bid sucks. 8 out of 10 items I had to throw in the garbage, even thought description of like new

Bought a bathroom faucet that was in a "new" box. Described as "new" but the pictures were vague. Got it home and every part was at least 10+ years old and nothing like the box picture. Also the faucet was covered in soap scum and toothpaste spit. Called and all I got was an "Oh well, you lose, we do sell used items." Never again will I deal with them.

I buy a few things I see at pretty inexpensive prices. Today I purchased a wet dry vac. Craftsman. Retail 169.99. I won it for 30. Plus lot fees. Looked brand new in photos. So I got home plugged it in and it doesn’t turn on. I came back to MAC bid today to see if I could return even tho I did not purchase the insurance (7$). He was nice but quoted the open box policy . When I mentioned that the retail price was misrepresented As it was only a 5 gal that does not retail for 169. He said when I click the link it’s my responsibility to ck the pic and description of product and look for that size and price. However the 169$ price was for a 16 gal if that is the case. When u scan it into the system why would u put 169$ retail? like I am saving 80% when it actually retails for 59$.

I have bought many items from Mac Bids but have now stopped. First of all way too many items missing parts and/or broken pieces. If you don’t purchase their overpriced “insurance “ then you’re stuck. Also the staff are generally helpful unless you have an issue, then it’s all over. I had two instances of being charged for items I didn’t bid on. I was told I had to call customer service which I believe is in Pennsylvania. I call 8-10 times and no answer. I was forced to leave a message which was NEVER returned! So, broken items and non existent customer service means I will not do business with them.

Went to get my order at the Beaver Valley location and was told by the people waiting to get in that I would have to check in and there was a 90 minutes wait before your name was called to get your item(s). I know that not only I left empty handed because of this but 2 others left at the same time. Never saw anything on this on the website or any other location in the Pittsburgh area. There were a lot of people waiting and I bet they were not happy either and I could not afford to spend that long to wait. Keep the items and enjoy my money.

I was the “winning” bid on two king Continental Down pillows. My winning bid was $61. When they added in the taxes and fees, the total was $79.28. When I opened the package, to my surprise I had an old Sealy and a stained Nestwell pillow. There’s no way they could have inspected the pillows an not seen they were used and not Continental Down, They’ve taken me before, but this was the worst.

Macbid doesnt take good pictures...which is how they get you to bid. You are taking a big chance item has everything in box and works. They charge alot for insurance so that you can return it in 5 days. Website sucks, it is slow to refresh and you cant even tell if your bid won. Dont depend on watchlist. Bid on one thing at a time. You can get lucky if you do due diligence but you have to put a lot of time into it. Also, you are buying used and returned items and the price ends up being close to retail brand new. Store hours are not favorable for people that work. It just seems they make it hard to get a good item, especially from the lack of good pictures. They only take 2 pics. one of the box and then one with box open. You really cant tell if everything is there.

Where to start I was bidding on a party tent. The auction ended and I had a higher final bid than what was shown. So I won right, wrong right before my eyes with 0time left it went 150 then 160 but I still had a higher bid the 175 right over my bid with no ability for me to bid. it said unction close 000 time and it went right over my high price which was there for more than a half hour. What a scam. This is not the first time.