mac.bidReviews of mac.bid

When you bid on things, some of them just disappear. Funny not, they are giving them to whom ever they know. I have done this long enough to know they are full of it. Company started out ok, then down hill. Wake up and see what’s happening.

The app has been glitchy for a while. It appears they've done an update. App went from not great to terrible. Things just pop up, hard to set max bid and the entire screen is very cluttered now. I love the way Mac shopping works, but I will be done until changes are made to the app.

It is like a casino, they don't lose. I bought a transfer pump that was broken, a taco circulator pump that looks like it was 10 years old, corroded and motor locked up, watts regulating valve that had mineral scale in it indicating it was used for a long time also broken. I bid on a led light and had the winning bid when the time ran out and the auction closed I did not get it. The ad says open box, it was opened when the original buyer took the new item out and replaced it with the old broken one they had and returned it to the vendor. I will never buy anything from them again.

1st item purchased was disgustingly dirty, missing key parts to operate, and sold like new! 2nd item was decent. i was a 50/50 so, i thought i would try 1 more time & place an order for a camera in like new condition. it doesnt come with the battery, the memory card or the cable, so i hopped on amazon & ordered them....put them in & the went to power it on, and it says the camera lens is obstructed error and powers off. I am done with this company. people think they are getting baragains, but are you? just used broken items that people sent back

I purchased items equaling around $40 an apparently I won the bid. I never received an email stating that I won the bid nor did I receive receive the email stating when to pick up my items. But the email that I did get was the email stating that I was being charged for a restocking fee I was given an email to get in touch with them but kept getting mailer demos that the email address was incorrect so even on the site email is incorrect. So guys don’t get scammed there not like they use to be. Once was a great place to purchase now scammers.

The actual employees at physical locations are wonderful, this is a review for their “customer service”. The lady who took my call was extremely rude, unprofessional and tried telling me I wasn’t the account holder because of my name. ( my name is Christie Cothran and I’m the 4th male with the name Christie in my family) I enjoy using the app but MAC.BID needs to seriously consider revamping their customer service system because they will lose a lot of loyal customers. Completely disgusted with how there service is

There is something very fishy going on here and a MacBids in general. Please be very wary and stay away. Notice my screenshot showing I won these actions ( i notived Trustpilot doesnt have photos). At times I even had a Max Bid still in place when I won. I circled the bids and max bids in red and underlined the notice “Auction Is Closed” four time in a row. I complained, and of course, they tried to place the blame on me. The picture does not lie but MacBids does lie. They will not admit their system is messed up and broken. Could even be crooked. I thought this happened in the past, so this time I was ready with a screenshot. MacBid will not make it right for me. Be very leery of crooks.

They confiscated my items because the Store closed before its normal operating hours and expected me to know from a sign that they hang on their doors! Like I live right in front of their doos which will led me know their updated office hours. I was in front if the store around 3:30! No update on website office hours, no email notifications nothing! There is not even an office number easily accessible to ask store hours. Ridiculous business mentality horrible customer service at the location! Reporting this nonsense on BBB (Better Business Bureau) as well.