maantaoutdoor.com Reviews | Read Customer Reviews of maantaoutdoor.com

maantaoutdoor.comReviews of maantaoutdoor.com

3.935 reviews
Garden & Landscaping
18 Bridge Street Unit 2a, Brooklyn, New York

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maantaoutdoor.com

About maantaoutdoor.com

Welcome to Maanta, your one-stop shop for premium shade sails! We're passionate about creating beautiful and functional outdoor oases, and our handcrafted Italian-made sails are the perfect way to achieve that.More than just shade providers, we're a dedicated crew committed to exceeding your expectations. Our team of experts pours their love for design and quality into every Maanta sail, ensuring you get a product that's both visually stunning and built to last.What makes Maanta sails different?Unmatched Quality: We use only the finest UV-resistant fabrics, so you can enjoy lasting protection and years of comfortable shade.Breathable Comfort: Our unique designs allow for air circulation, preventing heat build-up and ensuring a pleasant outdoor experience.Endless Style Options: With a wide variety of colors, shapes, and sizes, we have the perfect sail to complement any space.Customizable Solutions: Need a unique shade solution? No problem! Our customizable options allow you to create a sail that's perfect for your specific needs.Maanta shade sails are more than just shade. They're an elegant and functional extension of your outdoor living space, ideal for patios, gardens, pools, playgrounds, and more. Enhance the aesthetics of your property and create a cool, inviting atmosphere for entertaining, relaxing, or simply enjoying the fresh air.

maantaoutdoor.com (maantaoutdoor.com) has 35 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Website: maantaoutdoor.com
Category: Garden & Landscaping
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 100% of reviews.
Latest: Most recent review: July 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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maantaoutdoor.com reviews

35 approved reviews, newest moderated first

KLF
Jul 29, 2026
Terrible experience - do not buy
We have had our shade sail for about a month, and it has been an extremely frustrating and underwhelming experience. Although the product appears to be well made, I wish we had not made this purchase. The key issues: * The measurement and design process is largely self-driven, with no assistance from Maanta. * There seems to be no salesforce or technical personnel in the US, which makes installation a DIY process as well. * Installation documentation is unclear and outdated. * When issues (inevitably arise), Maanta customer support is not responsive. We are still waiting a response on a non-operational piece of equipment, which will require either a refund or the entire sale to be recut. Save your time and money, and look elsewhere for shade solutions.
Response from maantaoutdoor.comAug 25, 2026
Thank you for your feedback. We are truly sorry to hear about your frustration. As an e-commerce company with our production and headquarters based in Italy, we strive to support our customers at every stage, both before and after their purchase. While installation is DIY, our team is always available to help guide you through the process. Regarding your pending request, our policy is to answer every inquiry within 48 hours, and we currently have no unanswered messages in our system. We want to make this right, so please contact us directly and mention this review so we can locate your request immediately and find a solution together
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lorie
May 24, 2026
Rips within a year
The product looks good when you get but it does NOT last. Less than a year, the sail starts to get tiny holes. When I contacted customer service who raved about the quality when they sold it to me, they said it was normal wear and tear. Now I have full rips. I would not have paid this price if I knew the quality was this poor.
Response from maantaoutdoor.comAug 25, 2026
After reviewing the photos of the holes and rips, our team determined that this damage was caused by external factors, such as an impact or a burn, rather than normal wear and tear or a manufacturing defect. Because the fabric was damaged by outside elements, it unfortunately isn't covered under our warranty. We understand how frustrating this is, and we are sorry for any disappointment this has caused.
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John
Sep 17, 2025
Customer Service - FAIL
I provided the dimension and they proceeded to "adjust" and shrink further then they admitted in an email and now i am stuck with a piece of fabric that is completely useless. They protect themselves from accountability. Their response was we reduce by 12" but during the order process they reduced it 24" and then 5% more. Since i didn't catch their error I'm now on the hook. BAD EXPERIENCE - BAD CUSTOMER SERVICE.
Response from maantaoutdoor.comSep 29, 2025
We fully understand your frustration. We are sorry that you had a bad experience and an unusable result. We have received your review and confirm that our Customer Service team is in contact with you to examine in detail what happened with the sizing and reduction processes. We want to make sure we fully understand the situation and find the best possible solution. Your feedback is very important to us, and we are committed to providing you with the necessary support.
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Ruben M.
Aug 22, 2025
Overrated Company
To me, this product looks really cheap. It is also very expensive, and it isn't worth the money I paid. I have followed all the instructions and watched plenty of videos to try and make this product look like the nice, elegant pictures you see on the website, but it looks raggedy. No matter how much I try and tighten it, it sags. My custom shade sail can't be returned and I figured it couldn't be, but this product was a disaster, and I am very disappointed. I am not happy at all, and I do not recommend this company or products.
Response from maantaoutdoor.comSep 2, 2025
We completely understand your frustration and are truly sorry to hear that your experience with our product did not meet your expectations. We want to clarify that, from our very first contact, we made ourselves available to provide all the necessary assistance for the installation of your shade sail. We sent you several emails asking for photos that would help us understand the issue and offer you a solution, whether it was technical support for installation or, if needed, a replacement. We are still here for you. If you are willing to give us another chance, we are at your complete disposal to assist you in the best way possible and find a solution.
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John W.
Aug 6, 2025
Easy website to specify and order…
Easy website to specify and order products. Purchased 5 custom roller reef shades. They arrived less than a week after ordering, which was amazing in itself. The shades are constructed well and of high quality. Relatively easy to assemble and install.
Response from maantaoutdoor.comAug 6, 2025
Thank you for your wonderful feedback! We're so glad you found our website easy to use and that your custom roller reef shades arrived so quickly. It's fantastic to hear that you're happy with the quality and found them easy to assemble and install. We appreciate you choosing us!
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Joe
Jul 28, 2025
Solid product and support
I was impressed with the product support during the design process, and follow up in shipping and tracking delivery. The products themselves are very well made, precision fitted and durable materials. I was initially concerned about the cost, but definitely got what I paid for.
Response from maantaoutdoor.comAug 6, 2025
Thank you for your fantastic feedback! We're thrilled to hear that you had such a positive experience with our product support, and that the quality and precision of our products lived up to your expectations. We're proud of the value we provide, combining premium materials, expert craftsmanship, and dedicated customer service. It's rewarding to hear that you recognize the high value of your investment. We appreciate you choosing us!
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Craig C E.
Jul 4, 2025
Delivery kept being delayed (3times)…
Delivery kept being delayed (3times) from when we were emailed it would arrive, so was difficult to plan for our contractor to arrive. Also, ordered more of the “glue” that is supposed to mix itself when installing the screws. It also was late in arriving and one of the tubes did not mix itself. It was a mess for the contractor who had to get it all out and stir it then push it into the hole.
Response from maantaoutdoor.comAug 6, 2025
Thanks for your feedback. We're very sorry for the multiple delays you experienced with your delivery. Unfortunately, a sudden change in customs regulations caused unforeseen shipping issues during that period. We're also very sorry to hear about the problem with the chemical anchor. It's frustrating when a product doesn't work as expected, and we understand the extra trouble this caused for your contractor. We've passed this feedback on to our quality control team to investigate.
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Tim L.
Jul 4, 2025
High quality sun shade
High quality sun shade. Fast shipping. We are happy with our purchase.
Response from maantaoutdoor.comJul 4, 2025
thank you for your feedback. We’re glad to hear that you’re satisfied with the high quality of the sun shade and that the shipping met your expectations. We truly appreciate your trust in Maanta and remain at your disposal for any future needs.
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