M1Reviews of m1.com

One of the worst investing decisions I've ever made in over 40+ years of investing history. First of all the website is atrocious, navigating it makes no sense at all. Their support is very difficult to reach in a timely manner. The "pie" (automated investing based on copying purported moves by known investment groups) is not what you would expect it to be since it also ties your investing moves to only 2 specific times in a trading day (early morning and late afternoon). This later issue can cause severe fluctuations that are impossible to correct. The world does not function on only two time slots in each day. Even their banking (saving account) offers are not what they appear to be. For example they now are offering a 5% API savings deposit rate, but you need to know that this is tied to being an M1 plus customer which requires a membership that is now $10 per month or a non-cancellable $95 per year, which will definitely eat into your interest earnings. Lastly, if you ever want to close your account beware that it will NOT be closed as soon as you notify them of your decision. Mine took well over 10 days to close as it was done in bits and pieces. The result was serious losses deducted from what I was expecting from the day I closed my account. I would not at all recommend this company to handle investments at all.

I had an incredibly disappointing experience with M1 Broker. Firstly, their customer support representative Andrea was incredibly argumentative and unhelpful when I reached out for assistance. Her unwillingness to understand my issue made the experience frustrating and unproductive. On top of that, I found M1 Broker's user interface to be visually decadent and outdated, the bank connection section is cluttered with duplicates, making it extremely difficult to navigate. It's clear that the company lacks innovation and has done little to make their platform intuitive and more appealing for their users. Furthermore, I was extremely disappointed with M1 Broker's attempt to sell me a membership for $125 a year, which offered very little benefits and they are not competitive benefits at all. It seemed like a complete waste of money, you can get SO much more for $5 a month in other Brokerages, with way batter support, more responsive, quality, user interface and ease of use. Overall, I would not recommend M1 Broker based on my experience. Taxes are also messy with them they send me up to 3-4 corrected forms every year. The company has significant areas for improvement, particularly in their customer service and user experience.

I initially made a transfer to my bank from M1 finance. However, M1 canceled my transfer on the third business day (smart move). So, I went ahead and did a re-transfer, and to my surprise, they froze my account (smart move again). When I called to see what happened, they said you account is frozen and we need documents via email portal which took several days for them to keep asking for more documents. They asked for ID, I sent it to them, They asked for Passport, I sent it to them. They asked for bank statements, I sent it to them. they asked me to send a picture with my face next to my ID, I sent it o them. And then I called to get an update on what the status was. To my surprise, they had blocked my phone number. My account is frozen, my money is held, and M1 is not responding. What a Scam! please, please, do not invest with M1. everything goes smooth until you need to take the money out. Please report to the Better Business Bureau ASAP. move you money somewhere else and keep leaving reviews and share their unethical, scam techniques.

I have received lots of emails from this company, or saying they are from this company on a daily basis, why? Saying in my situation? What situation? Please be very careful not to click on anything. I feel it is important to advise individual as they clearly collect people details from other sources i.e. name to get your attention or 🐟 spam 🤔 Please do not contact anyone who contacts you first. Lots of 🐟ing out there.

Probably the worst investing app created. Don't bother downloading. Connecting and transferring from a bank is new impossible as it always fails and you have to contact M1 just to remove an old bank. Its an ordeal that should never have to be dealt with for a customer. Sign up elsewhere.

Zero customer service. They charge $100 for EVERY SINGLE ACCOUNT you have when transfer your money out from their brokerage service. They use social media and influencers to dramatically overblow the benefits of their service. At the end of day, you get a fancy mobile app with really bad trade execution and lots of fees. I will give this 0 if there were a rating. AVOID AT ALL COSTS. There are so many full service brokerage firms out there that charge lesser fee and provide much better service.

This company has a great platform— but an incredibly flawed system. Their credit card is a mess— I’ve only had it a couple months and used it with Apple Pay- somehow multiple companies I used it with had duplicate charges and those companies claim it never shown in their end. I updated my address twice— emailed a picture of my license and address change on top of the two calls and was guaranteed that no new card would be sent out until my address was updated. I called a week later to find out they’d sent my card out and never updated my address. They “weren’t really sure why the address had not been updated“ and “wished there was a good answer for why.” This company is basically in beta mode, so I would NOT UTILIZE their card or bank account services. I have to say it has been nothing but a complete hassle. NOT WORTH IT.

the worst UI its very very complicated and they trade only 2 times a day I have so many issues while closing my damn account!!!!!!!!!