M1Reviews of m1.com

Started out free, now hidden fees everywhere you turn and also takes for ever to get your money when you make a withdrawal. I would never recommend this platform to anyone

Very sneaky disclosure fee tactics!!! It's says account is free , it's never been disclosure upon sign up that you have to pay $200 in case you want to close the account with them... Make sure you do thorough research before signing up with them. who knows what other fees-traps there are hiding from you.

As of 5/15/24 m1 has begun charging $3/month "platform fee" for investment accounts unless you have $10,000 in assets in your account. It used to be fee-free for any balance and the premium account was an optional subscription to get additional perks. The only reason I ever had an account with them was because they had the free tier. I liquidated and closed my account but they still kept the $3 and told me to kick rocks when I asked for it back.

Because of this places alluring offer combined with mediocre customer service, I'm tired if wasting my precious time and funds, I wholeheartedly endorse Meta/Blue* them they absolutely the best they are extremely excellent and they keep promises.

Currently on day 18 of trying to close the account. After multiple attempts to find out why the delay, we were told we would have to forfeit the incentive bonus already credited to get the rest of the money due to a 1 year time requirement. There is no such requirement in the promotional details. Terrible communications, terrible experience.

Horrible experience with them. I’m still trying to get my traditional Ira funds rolled over from them to Fidelity. It’s been over a month. They won’t make it easy to move your funds. Their customer service is terrible. No help at all. I have to resort to calling them everyday to push for my transfer of funds. STAY AWAY from these guys!

OMG why oh why did I transfer my IRA to M1. I hate with passion these pies BS. I had a regular account with them that was doing really well, and it's only because I bought during the Covid dip. I decided to bring in my IRA. I put in a Buy for only $50K with the intention to buy gradually over time the rest. This thing bought my WHOLE IRA ACCOUNT, NOT JUST $50k. NOW A MONTH LATER I'M DOWN $10K!!! I'M SEEING RED, LITERALLY! STAY AWAY, THE MOST BS USER UNFRIENDLY UI. AND I AM NOT A NEWBIE!!!

I went to transfer out and was informed that M1 charges $200 to close a Roth and $100 to close any other account. This is insane as all the other brokerages I have used do not charge anything for this kind of move. Please look for somewhere else to put your money. This is a Scam way of doing business.