M1Reviews of m1.com

Advertising to have $0 fees, after you sign up, they changed their terms and want to charge $3/mo tor accounts under $10k. This is a pure scam. I closed my account the next day.

Scam, signed up because (like every other brokerage) it was free. They couldn’t get enough people to sign up for their premium services. So they made us sign up. No opt outs allowed. Monthly fee for life. TERRIBLE!

I HAVE HAD AN M1 ACCOUNT FOR AT LEAST FOUR YEARS. ABOUT A WEAK AGO I COULD NOT LOG INTO MY ACCOUNT ON ANY OF MY THREE DEVICES. EVEN MY FACE ID STOPPED WORKING. THE ONLY ANSWER FROM THEIR MINDLESS AI IS TO RESET YOUR PASSWORD. JUST ENTER YOUR EMAIL AND THEY SEND ONE FOR RESET. OVER AN HOUR AND 5 TRIES. NO RESET EMAIL. SO I TRIED SENDING A CONTACT EMAIL FOR HELP. BUT YOU HAVE TO ENTER YOUR EMAL AND PASSWORD TO SEND THE HELP EMAIL. IDIOTS.

M1 Finance appears to be abusing the privilege granted to them under FINRA rules to arbitrarily jack up margin maintenance percentages and shake investors out of positions. In the past week they have done this to my portfolio by increasing the maintenance requirement on my largest holding 30% in two 15% hikes. During this same period of time, implied volatility, their so-called justification for this attack, decreased to a ranking that is generally considered to be moderately high, but not extreme. M1's rapid increase of the maintenance requirement is extreme, however, and it is now injuring me financially and forcing me to completely halt my investing strategies to redirect funds to my margin balance. This appears to be a predatory brokerage that is violating FINRA directives by taking actions intended to force transactions so that they can collect trading fees. I recommend that you stay away from M1 if you do not have an account there, stop further investment and use of their portfolio lending product if you do have an account, and take your business elsewhere to a more reputable firm as soon as you are able. That's what I will be doing.

They secretly introduced fees last year for what was a free product and are bleeding your accounts dry

Check the picture name in my dashboard for help of your funds from scam.

Avoid M1 Finance at all costs! My experience with them has been nothing short of a nightmare. First, they had no idea why my ACH transfer was stuck in limbo for over a week. Then, they suddenly blamed it on a vendor outage without any real explanation. When I attempted to pull my money out, they did nothing but stall, misquote policies, and delay the process without justification. They referenced anti-money laundering regulations that don’t apply to in-kind security transfers—just another excuse to keep my funds locked up. Despite my repeated attempts to get clarity and move forward, they refused to act and kept citing arbitrary rules. Their so-called "client success" team is completely ineffective, constantly escalating cases but never actually resolving them. I suggest you look at their FINRA record before opening any account with them.

I can’t talk to anybody and I cannot log into my account. There is a 2F for my security but I can’t log into my account bc of that. I’ve tried to remove it but the support says that they will confirm your identity first before removing that. I have been waiting for weeks now and I haven’t gotten a single message as to what is happening. I’ve done it twice now and still can’t log in. They sent me messages but I can’t even read them bc they send it through the account that I CANNOT log into. I also got another account opened with with them bc someone referred me so I received 30$ but they didn’t even credit it to the account I opened they opened a separate one. Well long story short they ended up taking money away from that 30$ account due to fees and a because I was not meeting the requirement of the amount it was supposed to have to keep it open. So they took the stupid 30$ that they gave me so yeah rip off. The whole thing rip off.