M1Reviews of m1.com

I was unhappy with my experience, so I chose to transfer my account to another brokerage. M1 has posed obstacle after obstacle, even holding the account for an ACH transfer I did not initiate. What a nightmare. At one point, I asked them where the cash from one of my dividend payments was, and they didn't know. And they didn't even try to find it. They just said it was probably involved in an ACH transfer I had made, which it wasn't. I had to figure it out for myself. Wish I had checked Trust Pilot before I decided to invest with them.

This is a company that works with scammers, one of these scammers is Abdulla And Nasir Used Cars Tr Llc, I never recommend working with them because your car will either be stolen or damaged.

HORRIBLE place for an IRA. FEES all over the place. These clowns charged $200 in fees to transfer it to another investment house which amounted to 37% of my portfolio just starting out. I recommend placing money at FIDELITY. No crooks over here.

They have gone very downhill. Their customer service slowly went from great to awful. I am lucky if I get a response in 2 days. They also are majorly prioritizing new customers over loyal customers, which makes the experience super frustrating because there are almost no incentives to stay. I am appalled by their last move to only help new customers on their cash rate; absolutely insane to me that they do not offer any good incentives to people with an account 5+ years old. Vanguard has much better service and a better cash rate. I am all for supporting the little guys, but they have shown me that they do not care about loyal customers, and after repeatedly reaching out to them about this, they have constantly dismissed my concerns

The customer service just repeats what you yourself can see on the bill without providing any solutions. They just state that this is policy and cannot do anything. The powerlessness eats you from the inside out and you are left with a feeling of hatred and frustration that would turn Gandhi into to most profane internet troll.

HIGH TRANSFER FEES, MONTHLY FEES, LOAN OUT YOUR SHARES WITH YOUR PERMISSION.

ᴡᴀꜱᴛᴇ ᴛʀᴀᴅɪɴɢ ᴘʟᴀᴛꜰᴏʀᴍ , ᴀᴄᴄᴏᴜɴᴛ ᴅɪꜱᴀʙʟᴇᴅ ꜰᴏʀ ᴜɴᴋɴᴏᴡɴ ʀᴇᴀꜱᴏɴ ᴍᴀᴅᴇ ʙʏ ᴛʜᴇᴍ . ꜱᴇᴠᴇʀᴀʟ ᴛɪᴍᴇ ᴄᴏɴᴛᴀᴄᴛᴇᴅ ᴛᴏ ꜱᴜᴘᴘᴏʀᴛ ᴏɴʟʏ ɢᴇᴛꜱ , ʏᴏᴜʀ ᴄᴀꜱᴇ ᴜɴᴅᴇʀ ᴘʀᴏᴄᴇꜱꜱ ᴀɴᴅ ꜱᴏʟᴠᴇ . . ᴅᴏɴ’ᴛ ᴜꜱᴇ ᴛʜɪꜱ ᴘʟᴀᴛꜰᴏʀᴍ, ᴀɴᴅ ᴅᴏɴ’ᴛ ᴘᴜᴛ ᴀɴʏ ᴍᴏɴᴇʏ ɪ ᴄᴏɴᴛᴀᴄᴛᴇᴅ ʀᴇᴛʀɪᴇᴠɪ”ꜱᴛᴀ” ʀᴇɢᴀʀᴅɪɴɢ ᴀ ʀᴇꜰᴜɴᴅ, ᴀɴᴅ ᴛʜᴇɪʀ ꜱᴇʀᴠɪᴄᴇ ᴡᴀꜱ ᴇxᴄᴇʟʟᴇɴᴛ. ᴛʜᴇʏ ᴀᴄᴛᴇᴅ Qᴜɪᴄᴋʟʏ, ᴇxᴘʟᴀɪɴᴇᴅ ᴛʜɪɴɢꜱ ᴄʟᴇᴀʀʟʏ, ᴀɴᴅ ɢᴜɪᴅᴇᴅ ᴍᴇ ᴛʜʀᴏᴜɢʜ ᴇᴀᴄʜ ꜱᴛᴇᴘ. ɪ ꜰᴇʟᴛ ꜱᴜᴘᴘᴏʀᴛᴇᴅ ᴛʜᴇ ᴇɴᴛɪʀᴇ ᴛɪᴍᴇ. ᴛʜᴇɪʀ ʀᴇꜱᴘᴇᴄᴛꜰᴜʟ ᴀɴᴅ ᴋɪɴᴅ ᴀᴘᴘʀᴏᴀᴄʜ ᴍᴀᴅᴇ ᴀ ʙɪɢ ᴅɪꜰꜰᴇʀᴇɴᴄᴇ. ɪᴛ’ꜱ ʀᴀʀᴇ ᴛᴏ ʀᴇᴄᴇɪᴠᴇ ꜱᴜᴄʜ ᴛʜᴏᴜɢʜᴛꜰᴜʟ ᴀᴛᴛᴇɴᴛɪᴏɴ, ᴀɴᴅ ɪ’ᴍ ɢᴇɴᴜɪɴᴇʟʏ ᴛʜᴀɴᴋꜰᴜʟ ꜰᴏʀ ʜᴏᴡ ᴇᴀꜱʏ ᴀɴᴅ ᴄᴏᴍꜰᴏʀᴛᴀʙʟᴇ they made the whole process feel

Avoid if possible. There customer service is extremely poor when you have account and when you don't have account. When my account was not there they have schedule 30 min Zoom call -once money is in person stop responding via email -customer service point to Help center article. Zoom call information was completely different than Customer service. I moved my asset for the margin loan and now they are asking me to wait for 20+ days to remove hold from the asset.