LytxReviews of lytx.com

Lytx DashCams has been one of the worst companies I have ever had to work with in my professional career. From day one they sold us a lie. We were told that their equipment would work with our older fleet of trucks. Within a week of signing on the dotted line we were informed that their ELD software at the time would not work with some of our fleet as they are older models. Lytx's customer support is might as well be nonextant. If you put a support ticket in they may get back to you in a month, at least this is what we have experienced at our company. I have been overcharged for a year because Lytx as not sent me equipment to finish our installs. The tech that they hired to do the installs even said he did not have all the equipment, Lytx disagrees. I have brand new cameras sitting that have never been used because Lytx refuses to send me the parts to complete our installs. And when I asked them to cancel those cameras they informed me that I would have to buy out the contract to cancel them. Our fleet has had a couple incidents and the cameras did not even record the event nor where we even able to go back and download the event. The system is a complete joke, I would advice if you value your company, your money and your time to never go into business with Lytx.

Horrible company. They lie about features and details to make the sale. Zero customer service or support. They over billed me for additional camera service they did not provide then they told me it’s my job to prove they made a mistake. When i proved it they ghosted me and won’t return my calls or emails. Run!!!!!!!!

thx lytx just printed off what your camera does. thx for posting that you snitch on drivers for smoking or eating and drinking behind the wheel. reguardless of what you may think that is not illegal to do. This is a can of worms that you opened. Eating and drinking, as well as smoking is not distraction. However reporting this so called bad behavior to companies is an invasion of privacy. if my company calls me out on that or because i may yawn while driving, I predict a nice big lawsuit worth millions of dollar will be on its way to my pockets. i do not approve or give consent of my biometrics either. it may be legal in ca. but my privacy is in the constitution drive cameras are not. i suggest you keep your cameras to detecting holding a cell phone or bad behavior such as speeding. keep your cameras off my smoking or eating and drinking

Easily the worse experience and talk about over promise under delivery. It is a pain to change or do anything to your system without calling customer service. When you do, they send you to an aggressive offshore call center. This company is 100% cheap and give you the worst product after you sign a contract, go to any other company, Im going to break the contract and possibly sue based on them not being able to record an accident that happened.

Incredible partners, doing great work to help keep roadways safer.

Customer service and tech support are slow to respond and can't get issues resolved in a timely manner. Tech support reps are hard to understand. Billing issues that are going over 3 weeks with no resolution. Events requested to be removed take days to be moved out of the inbox. Constant issues with service disruptions - either cameras not connecting, website running slow, slow video uploads, live feed or browse videos freezing up, etc.

Always have a great experience with the Lytx team, true partners in working with us on driver safety.

Great company