Ray C.
Customer service is great
Customer service is great, the clarity of the videos is way better than what we had before

Lytx is the global leader in fleet management technologies. Our solutions harness the power of video to empower drivers and fleets to be safer and more efficient, productive, and profitable so they can thrive in today’s competitive environment. Through the Lytx platform, direct and reseller clients access our customizable services and programs spanning driver safety, risk detection, fleet tracking, compliance, preventative maintenance, and fuel management. Using the world’s largest driving database of its kind, along with proprietary machine vision and artificial intelligence technology, we help protect and connect thousands of fleets and 1.6 million drivers in more than 60 countries worldwide.
Lytx (lytx.com) has 183 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Administration & Services · Santa Barbara, California
Excellent

Administration & Services · San Diego, California
Excellent

Administration & Services · Malibu, California
Excellent

Administration & Services · San Jose, California
Excellent
183 approved reviews, newest moderated first
Ray C.
Customer service is great, the clarity of the videos is way better than what we had before
Mike S.
Great safety product!! Timely, accurate, pertinent information. Easy to act on driving positive results.
Lois, Encore E.
The support after purchase is excellent! A lot of work is put into examining our specific data to recommend best practice to improve our driver performance and motivate them to be true representatives of our company!! Thank you!
John F.
Good customer service, and easy to navigate
William T.
Troubleshooting and RMA process is the most onerous of any of our vendors. Very tedious and your tech must have load of patience
Dawn K.
We were told cameras would work in older equipment, even supplying them with Make, Model, Year and Vin#, FYI, they do NOT. We had a couple of incidents and the cameras FAILED to record anything and customer service from Lytx was non existent. They are only after the money and the sales, with absolutely NO customer service or retention in mind. I would rate them a negative number if rating would allow.
Xylo V.
If I could rate this system lower I absolutely would. There is nothing more disgusting than some useless waste of space sitting behind a computer telling a hard working useful member of society how to do a job the person behind the computer has absolutely no understanding of. Truck drivers make this world work and save lives. Every person working at lytx is worth less than the dog scat on the bottom of the boot of any man with a real job. The camera shows the worst angles making drivers look guilty. This is a system to fire employees not coach better drivers. If you want to coach drivers sit in the truck don’t sit behind a desk. A dash cam is the show fault in wrecks a driver cam is for sexual gratification of depraved losers. Get a real job. Any real driver is dissatisfied and disappointed. Be better America.
S D.
Since my company put this massive distraction in their trucks. More accidents have occurred. Drivers have fallen a sleep, driver has hit a damn bridge. You’d think that the AI would have spewed out noises and flashy lights. Like we were told it’d do. Instead, management pulls you in to review video snippets of you looking down for a brief second and asking what you looked at. Heaven forbid you change your music selection. That’s what lytx is more concerned with. Inward facing cameras are a bad idea all around.