LyteReviews of lyte.com

I had questions and your rep answered them. Easy. It took a few emails and I didn’t have to wait days for each reply.

Jay’s response was quick, fast and satisfying. I got in contact with him to see if an error could be resolved and IMMEDIATELY he responded with a solution! Thank you!

Hands down, one of the best customer service experiences Ive had. Marie made everything easy and painless. Thank you!!!

The customer service representative I spoke with was very helpful and understanding. I really appreciated how helpful she was!

I was awarded a reserved ticket but my payment method failed. Marie helped me re-reserve the tickets quickly so that we did not have to miss out on this experience. Thank you for your quick attention to the matter!

I reached out for assistance regarding an issue I had with my Superfan ticket presale. Jay was friendly, helpful and followed up well on each of my questions. Thanks to Jay for clearing up my confusion.

I was unable to update my order on the web site, so I emailed customer support with my requested changes and the error message I received. Marie was amazing! She was very quick to respond and updated the order for me perfectly.

I had ordered tickets to bottlerock 2020 and was nervous bc covid happened and they never came! A year later- I still wanted them bc they are a wedding gift for my bff and her husbands wedding. I reached out to customer service for support yesterday and got an answer back from Marie (Team Lyte) literally before I woke up THIS MORNING! It was good news- they arrive 6-10 days before the festival (in case any one else is wondering!) She was so quick to alleviate any stress I had. Thank you so much Marie for your quick response and help! Can’t wait to give these as a gift.