Get or return tickets to sold out events.
Lyte (lyte.com) has 499 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Claim this listingEvents & Venues · Tucson, Arizona
Excellent
Events & Venues · Culver City, California
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Events & Venues · ST PETERSBURG, Florida
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Events & Venues · Arlington, Texas
Excellent
499 approved reviews, newest moderated first
Ruth F.
We purchased 4 tickets to Billy Strings Renewal for our sons birthday. He and his girlfriend got breakthrough Covid right before the festival and had to quarantine. Lyte made it right by refunding their two tickets. We are so grateful that someone out there still does the right thing!! Thank you, thank you!!!
DANIELLE S.
I was having an issue with the NYCC support team… my emails were rarely returned and I was not able to speak to anyone. I bought 1 ticket through reedpop and 3 through lyte. The vaccination mandate changed after I bought my tickets and now was unable to attend. It was a nightmare dealing with NYCC to get a refund. The day before the show they emailed saying I would have to connect Lyte for a refund which left me in limbo if possible not getting a refund and having to try to sell my tickets. I emailed lyte and no questions asked was given a refund! It was see less and the easiest interaction i’ve had during this whole ordeal. Thank you for actually understanding the meaning of customer service and putting the customer first during this unpresidented times. you guys are the best!
Elizabeth
Do not resell your tickets on Lyte. They will gouge you and blame it on "dynamic pricing." Plus, when I reached out for an explanation, it took days to get a response and the response was not helpful.
Sonya O.
thankyou for providing good service!
Justin C.
I had listed a ticket on Lyte which was sold and received a confirmation email saying that the payment would be sent to my PayPal 1 day after the event ended. It's now been 10 days, and every time I try to reach out to their customer service, they explain that the original ticketing agency is responsible for my refund, which is NOT true. I even reached out to Lyte prior to the event to confirm I would still receive my payment as the event/ticketing agency changed their policy to accept refunds for a short duration. I would have gone through the official refund process however my ticket was already sold on Lyte so there was nothing I could do but wait. Now I'm still waiting...
Isabel S.
Rachel was very nice, and quickly resolved my address change within 2 hours. No complaints here.
Paloma Nie F.
legit resolved my iissues
Yasemin Rosie B.
this help me out, thankyou for good communications.