Todd
Rapid Response!!!
Had a question about an event not appearing yet on the exchange and I received a rapid (4 hours later) response from Lily on the support team @ Lyte. Very pleased!!!
Get or return tickets to sold out events.
Lyte (lyte.com) has 499 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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499 approved reviews, newest moderated first
Todd
Had a question about an event not appearing yet on the exchange and I received a rapid (4 hours later) response from Lily on the support team @ Lyte. Very pleased!!!
Sergio
Jay was super helpful. Please if there's a raise or incentive program. They deserve every penny.
Spencer N.
Was referred to them by Front Gate Tickets. Claimed they could give me a refund. Emailed, called, everything, they said they weren’t doing refunds. Horrible experience
Response from LyteOct 27, 2021
Hey Spencer, It looks like you were trying to return your Rolling Loud NY ticket, unfortunately we were not able to take returns. Return offers are only available if we have demand for your ticket type. We will let our partner at Front Gate know how to better explain our product so this type of confusion doesn't happen again. I'm sorry we were not able to make it work for you this time.
Mahdina E.
Jay my Lyte representative was so helpful in my Coachella ticket swap issue. I was having a hard time with the actual Coachella representative earlier and gave me the run around. Jay resolved my problem in 5-10 mins during our email exchanges. Thank you Jay!
Pam G.
Jay went above and beyond. I had been on the waiting list for Stagecoach tickets for 2. I had almost given up and invited a 3rd friend to join us in GA. Then I got the two seats. I asked if we could get 3 tickets instead and within a few days, they had made it happen. Thank you for going the extra mile for customer service!
Kunal
Jay was very quick with responses and explained how the resell works in a detailed matter. Made it very easy since I cannot make it that weekend.
Louis M.
Jay was assigned to help resolve my issue. Jay was incredible responsive and made the entire process a breeze.
Jacob G.
I was nervous about ordering Aftershock 2021 tickets through this site but now I’ll always order them through Lyte. Before the show I emailed my concerns and they replied with answers within 24 hours. The tickets didn’t come in the mail but they were waiting for me at the box office. Zero issues. Bought a three day pass for only $168. The next day I ordered my daughter a Sunday ticket. I’ll never use another site for these tickets. Thank you