LyteReviews of lyte.com

I accidentally had a type in my email and my ticket for a festival wasn’t showing up. Within a day or so the Lyte team had it all figured out. Very much appreciated!!

Emailed in about my ticket because the website wasn’t telling me what I needed to know, and Anna helped me fast and very good. Was nothing but nice to me and even changed my address for me becauee I couldn’t figure out how too. Thank you Anna !!

Jazz from Team Lyte is an incredible representative. She was so helpful in answering my questions and providing solutions quickly and efficiently.

Absolutely absurd concept, charged me $200 without asking weeks after I joined a waitlist. Why in the world would this not be on an opt in basis?? If you join the waitlist they will CHARGE YOU WITHOUT ASKING and if you miss the email can't get a refund. Yet another predatory ticketing system

I was trying to return tickets through the exchange for an event that is tomorrow. I tried two ways to do that through lyte.com: one attempt told me I was too late and had missed the sales event; the other told me my email/account couldn't be found. Rachel assured me the exchange was still active and gave me simple instructions for next steps. I was able to submit a return request and got a reply from Gene who found my account and gave me simple instructions to access it. My account was recognized and tickets were immediately accepted/exchanged. Thank you for the excellent customer service, Rachel and Gene!

Anna was very quick and efficient in helping me out updating the address for my tickets. Greatly appreciated!

Gene was so wonderful and accommodating! He made everything super simple and quick. Great job Gene!! Thank you

Anna, from the team, was very patient and helpful in my inquiry. Great Job!!