Greg H.
Server has constantly issues like the…
Server has constantly issues like the panel is down, or sometimes can't even just start a server. Although the support is descent. Also why are non-owners tickets getting rejected, i made a ticket yesterday about the server not starting because we need the server up, so i made a ticket and about 20mins later Micheal K from support team just rejected my ticket saying: Please get owner of the server to contact us.
Response from LYHMEHostingApr 14, 2019
Hi, People who create tickets are not logged into the owner of the server account we will not take any action. This is policy as anyone can create a ticket claiming they are the owner. but they cannot do this if they are not logged into the account.




