Luxy MoonLuxy Moon is a company that was founded in 2017, with the mission of creating bags for women who are looking for something different. We want to meet customers who are looking for a evening bag that's designed but still has good quality at an affordable price.Our brand represents the moon, which is unique and bright. It also represents women and our customers, who are unique and bright. We hope that people will see our products and feel like they can shine in the world!
Luxy Moon (luxy-moon.com) has 32 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Amily D.
Friends, the products in Luxy-moon.com are China made cheap ones, they made in Yiwu, China, a small city famous in China for the fake or low quality bags. They pretend that they are located in USA, they will ask you to ship it back to YiWu, China when you need to return. Hope this help you from being cheated by the YiWu low quality stuff!!!!!
Roxanne P.
Do not buy from here unless you want to return to China. Ship from New York but pay your own postage to send it back to China. I don't feel like this was even disclosed anywhere on purchasing it which is the worst part. But of course everything crappy comes from China. Maybe if we actually stopped purchasing stuff from companies that are in China that's what happened to us.
Darra D.
Horrible. Don’t waste your money
Carol C.
I ordered a clutch from Lucy Moon. It arrived 3 weeks later after the event, I needed it for. Returns are only made to China and you have to pay for the postage. I regret the purchase
Amy
I ordered a crossbody purse from their site that took over a week just to ship. When I received it, the quality of the material initially seemed okay and I liked how it looked but the loop that attached the shoulder strap to the body of the purse broke within 3 uses. I contacted Luxy Moon about either a refund or replacement but because it was over their 14 day return window they said they couldn't do anything about it. I contacted them 17 days after the delivery date, that's only THREE DAYS past their window. They didn't even reply to a second email I sent them. Now I'm out $80 and have a purse I can't even use. Edit: I had wrote a similar review directly on their site along with a picture of the purse and they removed it. DO NOT trust this company or the reviews on their site. They clearly don’t stand by their own product.
Michael S.
Did not receive the product yet. Still waiting.
Response from Luxy MoonMar 15, 2021
I just checked the status of your order，your parcel arrived at the local post office on March 12. It will deliver to you but the weekend comes. We sent an email to you, please note to check it.
Denise J.
I'm changing where I go get my pedicure, I'll be back your my new place. Thanks.
Fairlie F.
Very good experience!
