LuxuryegyptianlinensReviews of luxuryegyptianlinens.com

I ordered a comforter from Luxury Egyptian Linens. But then realized that my husband had already ordered another one we had looked at. A lapse in communication on our part! I immediately notified the company that I needed to cancel the order. They offered to fix any problems but when I explained the situation, they cancelled the order and sent an immediate refund. Nothing to do with their product or service. They were great! I will consider them for future needs!

Excellent quality of product and excellent service in getting order punctually

I ordered a Christmas gift and I ordered the wrong item. Their customer service refunded the full amount without any problems. I have and will continue to purchase quality bedding from Luxury Egyptian Linens. I highly recommend them.

Luxury Egyptian linens, ability to assist me during the holidays, when most organization had left for the year. I want to thank your great sales team, your desired to help correct and order mistake made by me during the toughest time of the year...gain your organization a customer for life.

I am satisfied with their customer service. I had one small issue so I emailed them and they fixed the problem right away. Over all we are very happy with their attention and the product!

I had a problem with a comforter I ordered. Feathers were coming out of the fabric after one use. There was no way to get in touch by phone but I must say, when I emailed Luxury Egyptian, they responded in 24 hours. Mark from this office was responding to all my inquiries day by day. It would have cost me $65 to return the comforter so he gave me $60 credit. It was a loss but just resigned myself to the fact. Appreciated his quick replies.

I am happy to give 5 stars to this small family business in spite of a slight kerfuffle with my second order. If we live on this planet, we are all going to make mistakes. What is important is how they are handled. This company handled it in a 5-star manner, with utmost professionalism. I would absolutely order from them again! Additionally, their wonderful products, involving Egyptian cotton (esp. with the thread count!) matches their name: Luxury. Thanks again, Mark, for making everything right!

I purchased sheets from this company for my wife and myself because they offered 100% Egyptian cotton. I was so impressed with the quality and the price I placed a second order shortly afterwards. After I placed my second order I noticed I had forgotten to include the 20% discount code. I emailed customer service and a gentleman named Mark emailed me back saying “no problem we will submit the discount on our end.” Three days later he refunded my discount. In my humble opinion, quality, integrity and customer care makes loyal customers. I am more than happy to say that Luxury Egyptian Linens has a made a loyal customer in me. Thanks, Mark.