Luxury Business ClassReviews of luxurybusinessclass.com

The service was great, no complaints there. But if you have to cancel, for whatever reason, you will only receive a credit, not a refund. Other agents I've used will offer a refund.

This is an update to my original review. A Manager from the company reached out to me to explain that the agent who helped me was there for a short time and wasn't a good fit for the company and left the same day he worked on my file and there was a transition problem (aka, he should not have been working with a customer on his last day and hence the bad customer experience I had). I appreciate the personal care they took to reach out to me after I expressed my experience here as that shows great customer service and should be a sign to others that this company takes it seriously. I've changed the experience to 4 Stars. [For context, here's the original review: "I'm giving Adam, the agent who helped me, a 1 star rating because once I purchased the flight, I had a couple of questions, and after leaving him voice messages and sending him emails, he NEVER replied to me. I contacted the main company number, spoke with a rep who promised me ADAM would call me back, 3 days later, no call. So this is the kind of business that once they sell you, they run and move on to the next deal and give existing customers no support. There will be NO RETURN business from me. Disappointing when a rep ruins your company reputation."]

I'm impressed. easy transaction