Luxe VVS JewelersReviews of luxevvsjewelers.com

I bought one watch and they charged me for 2 I put it in dispute and they did not want to give me my money back. They wanted me to buy another watch. I said no then they issued a temporary credit I left it in dispute then they accused me of trying to steal from them. And they threatened me with legal action. I don’t think in their customer service they have one brain cell all together. The guy sent me a email saying dude your order is to confusing buy your stuff somewhere else. Take my advice stay far away from this company. If you want a mod watches go to Monomods very responsive. VVS ghost you if they have to give back a dime. They are a scam company! Stay away.

Can someone please just send me the address on the package that they send you @lovexberryhair .

Total scam, received a totally counterfeit watch, they won’t take it back, after disputing the charge with my cc company, I revived a threatening email from them? Who does that? A total scammer.

I contacted them in January to make a purchase. Took my money and stopped responding. Never received any jewelry from them. This is a scam.

They stole my bread I paid 7.5k for gold and diamonds they gave me fake diamonds and gold and stamp there back I wanna sue them someone help me . I have proof this shop is a scam

Everyone needs to report the owner to the FBI SCAM!!!! I am writing this review and report, for the fraudulent business operating under the name Luxe Jewelers Co, which actively promotes itself through an Instagram page with the handle @Luxe_vvsjewelers. The individual associated with this company is known as Brandon. The Instagram page in question appears legitimate at first glance, boasting a large following and multiple celebrity endorsements. The instagram page frequently posts Ad's such as "flash deals" via its story and sponsored Ad's feature. Based on this perceived credibility, I reached out to inquire about a ring they had advertised. Communication was conducted through Instagram direct messages. Brandon provided details about the ring and instructed me to send payment via Zelle, promising that the ring would be resized and shipped immediately upon receipt of payment. After I sent the money, communication from Brandon became sporadic and evasive. He initially responded with plenty of vague excuses such as the quality of the diamond was poor based upon inspection and I will need to wait for a new one. I advised plenty of times that I no longer am interested and would like my money back! He eventually stopped replying altogether. Despite the Instagram page remaining active, my calls and messages have gone unanswered. After this experience, I conducted further research and discovered numerous online Google/ Trust Pilot/ BBB reviews and complaints from PLENTY OF others who have experienced the same issue: sending payment and receiving no product or further communication. It has become clear that this is an ongoing pattern of predatory, deceptive conduct. This business owner is deliberately misleading consumers and profiting through fraudulent means. I urge the Federal Trade Commission and other agencies, to investigate Luxe Jewelers Co and its owner, as their continued operation poses a serious threat to consumers.

They have a new website — luxejewelersco.com

The only part you need to read: IT'S A SCAM! Their sales process works and they respond within minutes. It's all part of the scam. Once you pay, forget it. Bought a ring, it wasn't what I bought, instead of yellow gold they sent a platted gold that worn out when cleaning, then I returned and asked for a white gold ring instead. They said it would take a couple of weeks to send a new one. It has been over a month. For the last 2 weeks they simply stopped responding my contact attempts, blocked me on Instagram and none of the people reply back to messages, calls or whatever way you try to contact them. Every two weeks they will vaguely say "it's being made, I will get back to you" then they ghost you for another couple of weeks. BUY FROM THEM IF YOU WANT TO LOSE YOUR MONEY. WORST BUSINESS I EVER HAD.