Federica
Good item
The bag is fine, quality is ok, more good than expected. I made a mistake and ordered a bag with wrong hardware. But I was very well assisted by customer care service, they were very fast in answering and solve my problem.
Response from LuxeborsaNov 1, 2024
Hi Federica, Thank you so much for your review! We’re thrilled to hear that you’re pleased with the quality of the bag and that our customer care team was able to assist you quickly with your order. It’s great to know we could help resolve the issue, and please know, we’re here for you anytime. Enjoy your new bag, and thanks again! Best, Gabriella Customer Support Manager Luxe Borsa