Bryan S.
Overall
Product, pricing, shipping, packaging. Online ordering faults 90% of time and I have to call/email/text to get order squared away. That said, the support staff is prompt and friendly and gets the order processed.
Response from LuvionBioSep 22, 2026
Thank you so much for the honest feedback, Bryan! We really appreciate you sticking with us and being patient with the ordering process. 💛 We know the website hasn’t always made things as easy as they should be, and we’re continuously working behind the scenes to get those issues fixed. Order processing can be especially tricky in our industry, but we’re committed to making the experience smoother. We're really glad our support team has been able to help whenever you've needed us. Your feedback genuinely means a lot, and we appreciate you giving us the opportunity to make things better. If you ever need anything, we're always here for you at [email protected]. 💛