Lush DecorReviews of lushdecor.com

The product was delivered in a timely manner. The quality and presentation were great. I had a question while waiting for my order to arrive. She was truly friendly, knowledge able, and thorough rep and I appreciated hearing a human’s voice.

I was extremely satisfied with my experience working with Todd Bergman. He understood my situation and worked efficiently to solve my problem. His communication skills are excellent. He was very courteous and I couldn't have asked for better service.

Todd Bergman went above and beyond with my order. I inquired about a matching curtain for bedspreads I already had in my cart. Todd promptly sent a reply. I chose another curtain and sent it off. Ordinarily, the order would have just been put through, but NO! Todd noticed my order and pulled it. Why? Because I ordered black spreads and Navy curtains. So he called me and we had a pleasant conversation . It seems the Navy twin spreads I wanted, didn’t come in that color. Todd and I confirmed a changed order where everything would be matching. Being in customer service for over 35 years, I am frequently disappointed by how I get treated. You definitely have a gem in Todd. He cares for the company as well as the customers he serves

I love this shower curtain! It matches perfectly with all my bathroom decor!

We love our new curtains

The quality of the Lush Decor drapes are outstanding at a great price. Furthermore, the customer service which was provided was above and beyond. Our customer service representative, Todd, noted a possible error in our order. He contacted us to inquire about the accuracy of the order that was placed. Furthermore, he provided product and color options to assist me in finalizing our order. He was very helpful and made our purchase perfect. Thank you Todd and Lush Decor!

I bought a baseball quilt set for my son. It arrived very quickly. It's very soft and just perfect!

I ordered a blanket. My shipment came to me quickly via Fed Ex which I was pleasantly surprised. However, the blanket that came to me was not the one I ordered. This was due to the QRC being incorrectly labeled and nothing to do with fulfilment. I called customer service, and they were very helpful. My call was answered right away and the representative helping me personally saw to the correct blanket being sent out to me. This was customer service at its finest. I will be keeping Lush decor in mind for future purchases.