Lush DecorReviews of lushdecor.com

I received my order and the sham had what appears to be bleach on it. I sent an email and a picture. I have a new set on the way! Excellent customer service. Not to mention the product is gorgeous.

was a bit concerned when I had an issue with a valance I purchased. I wrote the company and immediately they sent a replacement. they were courteous and efficiently delivered the replacement promptly. I received communication throughout thr process. wonderful company where customer satisfaction matters. thank you! I will choose you again and again.

I absolutely love these curtains. They arrive in a soft packaging and then folded inside a nice thick zipper bag. There really is no wrinkles and the opening to put your rod through is large enough so it can accommodate a larger or perhaps thicker rod. The design of leaves are very pretty and deliciated looking and the print does not over whelm the room also the combination of the buttons which I'm hooked on and the different top color comes together for a nice balance and contrast.. This is my third set however my other ones are with no design they are also beautiful .I love this brand and I would highly recommend,

Dana Marchetta did a fabulous job in finding two similar boho handmade shades for my window. She looked through boxes of shades to find the correct match! Thank you Dana!

The customer service to correct a wrong order size was extremely timely and easy. Kim responded by email quickly, corrected my order, and even applied my 20% off coupon. My order was fixed and the item was delivered within the week. Excellent customer service is rare to find these days, but this team/company has it!

First time shopper with Lush and my first impression is they are amazing. Unfortunately, I was a victim to porch thieves but when I brought this up with Dana from Lush, she went above and beyond. She ensured my reshipment was sent out speedily and would get here by the date I needed it. She was so helpful and informative in assisting with another package that wasn’t even from Lush! She seriously knows how to do her job with excellence and a happy heart. I will continue to shop with Lush solely because Dana gave me an experience I will never forget. Management, please give her a shout out! She’s amazing.

Great service and quick response ! Had the issue taken care of in a few minutes.. Never had service like this before.. I highly recommend this company to by from.. And I even got a discount..

Thank you DANA MARCHETTA You're prompt attention to my concern and daily updates made this the best customer service experience I've had in a very long time... I so appreciate everything you did to help me...