Luosh USAReviews of luoshusa.com

Response from Luosh USAApr 7, 2021

Ken, thanks for your thoughts. We can certainly fill special requests, given our small size and direct-touch to our production line. Send an email with what you have in mind and we can make it happen if it can be reasonably done. In your case, this is easy to do. [email protected]

Response from Luosh USAApr 6, 2021

No Ma'am. YOU'RE the best! Thanks for coming back! -Luosh

Response from Luosh USAApr 6, 2021

We read every single one of these, and respond to even the slightest hint of a less-than-outrageously-good experience. But sometimes the most generous among us offers spectacularly good advice. Lynn's turn was today. I love your ideas, and will make sure that we proudly print a US flag on our next box printing. Selling internationally has been low on our list, but our own folks here seem to be recovering well, and we have plenty of PPE. Time to expand our horizons!:) Thanks, Lynn! We love ya for buying American, and especially for buying Luosh masks. :) -Jeremy

Response from Luosh USAApr 6, 2021

We've heard this rarely, but every once in awhile we've scratched our heads about this observation. It just occurred to me that the world has other people like me that are "super smellers." What you are smelling is not a chemical smell, but residual odor from the ozone created during the 20 minute disinfection cycle that occurs every night at 2 am in our cleanroom, where your masks were made. The material for the next day lives there as well. The UV disinfectant system uses light and lamps that create ozone in the air, which has a distinct smell that dissipates (according to the normal ones among us). But I can still smell it the next day. Nobody else can. Welcome to the team. -Jeremy