Nikki M.
I actually love the way their silk…
I actually love the way their silk pajamas feel but I wish they were better quality for the price. Three pairs of my bottoms fell apart at the seams. Customer service did not help to resolve this issue.
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Lunya (lunya.co) has 43 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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43 approved reviews, newest moderated first
Nikki M.
I actually love the way their silk pajamas feel but I wish they were better quality for the price. Three pairs of my bottoms fell apart at the seams. Customer service did not help to resolve this issue.
Christopher B.
Cut up by a lunya van in a disgraceful manner, almost caused an accident. Do not buy from them.
Bobby S.
The only thing my wife asked for for Christmas this year was an upgrade to her sleepwear. I chose to give her a Lunya gift card and as a thank you, Lunya sent her a "Cozy Cotton Silk Pocket Henley" with TWO STAINS on it. She also ordered 2 pairs of "Organic Cotton Socks" and only got sent one. What a joke.
Davina C.
I have experienced exactly the same as the lady below. I have carefully followed the washing instructions and these pjs are now falling apart. For such an expensive and supposed “high quality” product you wouldn’t expect it to fall apart after two years. I contacted their customer service team but there was no concern at all about the poor quality. Such a shame because they were so nice.
Meghan
Very disappointed in this brand I previously loved. After only 2 years, carefully following the care instructions, my $200 dollar set of pajamas has started to tear apart with holes at the seams. Customer service was a nightmare with original order. They were responsive when I sent them this problem, but I was told that is normal wear and tear. For me and my money, that is not normal. I guess it is not high quality after all. (Also they block your reviews on their site!)
Jennifer C.
I am so disappointed this company. The sleep mask is both too loose and gave me a headache because of the large elastic band. The waistband on the shorts is too tight (I ordered XS and wear a size 0/25). I tried to return them but they only give you fifteen days, which is surely how they make their money. I got them at Christmastime and was traveling so that wasn’t even a possibility for me. I can’t even exchange them. I am just out over $200.
Reilly W.
I have owned 3 sets of Lunya's Washable Silk Tee Set, purchased between Jan 2019 - October 2020. At nearly $200 per set, I expected a certain level of quality. All three sets fell apart within 3 months of purchase, in spite of my carefully following the care instructions. I am talking SHREDDED after a few washes. My mother got me a gift card for Christmas 2022, and I contacted Lunya to ask them to refund my mom (since I refuse to own any more of their low-quality products), and unfortunately they will not refund my poor mother... she just wasted her money, which seems to be the heart of how they make money. I've tried to go online to review the products that I've personally purchased on Lunya's website, but they do not allow customer reviews on their website (they use a paid SEO service to make their reviews "look good"). All of the positive press is bought-and-paid-for noise. DO NOT trust this company.
Mike P.
I bought a present for my wife - she loves it