Lunchbox TechnologiesReviews of lunchbox.io

Kate was 100% the reason this went so smooth and loved working with her!

We had some technical issues when first onboarding to Lunchbox 2.0 but our rep, Kate, and the upper management team at Lunchbox all worked with us to get to the bottom of those issues and resolve them and continued to check in to make sure that everything was working properly. Kate was our direct point of contact and she kept us up-to-date on the progress of tickets we put in and was a great advocate for us. Since those initial issues have been resolved, our experience has improved and we are happy with the switch over to 2.0.

Lunchbox Technologies always provides best-in-class support, fueled by a team of phenomenal experts whose focus is your satisfaction. Thank you, Lunchbox Team!

Mark Turner is always super helpful and always ensures a solution is reached. Step by step instructions each time! Amazing service!

When looking for the best provider for online ordering, loyalty, and gift cards for our company we interviewed and demoed countless options and ultimately landed on Lunchbox. The product is great, but even better are the people behind the curtain who make all of the magic happen. Rarely can you find a team that is as dedicated to your success as the folks at Lunchbox are. Particularly, Mark has been absolutely critical to much of our success as a brand going through our digital transformation. At times it almost feels like he is a team member at our company, proving his commitment to ensuring that we are fully educated and supported in launches, new roll outs, etc. Because of Mark and other great team members, I’ve referred Lunchbox to many other restaurant brands and will continue to do so.

The reason that Lunchbox is getting 5 stars for this issue resolution rests solely on the shoulders of Mark Turner, Director of Special Projects. We've been unimpressed by Lunchbox's customer service and issue resolution in the past, but Mark worked tirelessly for a week to help us fix the problems we were having with integration of giftcards into our system, coordinating with Toast as well as our former card printer and providers to make sure everything was fixed. Mark was in touch with our team, followed up with others when their service lagged, and kept communicating about consistent progress.

Mark turner absolutly saved our issues. Things were not moving but when he got involved everything started to take shape. His diligence and ability are unmatched! Thank you Mark!!

Mark have been super helpful and knowledgeable. He is our go to star if we want solutions.