LumivyxReviews of lumivyx.com

I placed an order on January 23. 2026 and as of today, March 5, 2026 I have not received it. On Feb 19 I emailed Lumivxy requesting to cancel the order and refund my $. They replied with an apology and offered a 30% refund if I would not cancel the order. I agreed. Today is March 5 and I still have not recieved the order and no discount.

They continue to say the item shipped or it’s on its way but they can’t never provide the tracking information. After back and forth I disputed the charges with my credit card company. This is a fraudulent company and view your deal should not be featuring their products

Ordered product Feb 14 and got confirmation that shipping was delayed. Credit card billed immediately but product never received. I will try to get my card credited but there is a veiled warning on the company's website. Customers are urged to buy insurance to guarantee delivery. Buyer beware.

Sizing of panties is very large, they are very thin. Took me almost a week for someone to answer my email. Then they wanted to only give me 80% back. Ordered on the 6th of Feb, didn't receive until the 20th,email on the 22th, no response, suppose respond in 24 hrs, sent 2 more emails, finally responded on the 25th. Would not recommend them for this product.

They took great care of my order. Even though I made a mistake and double ordered, they immediately put things back, as I wished. I was so grateful and my trust certainly became strong with their honesty.

Professional, yet friendly quick response

the product is trash

I am amazed at the excellent customer service which I have received from this company. My dentist suggested I start using a water pik. I did some research and found Lumivyx. I received my order and there was an issue with the pik. I contacted them and almost immediately I was contacted to resolve the issue. I was notified that they are sending me a new water pik and I am thrilled. I will definitely be purchasing additional water piks for my family.