Erica
I haven't received my order yet but my…
I haven't received my order yet but my initial experience went well. My first order was I was offered a BOGO deal which was great. Payment process was easy and simple.
Response from LumiqourJun 30, 2026
Hi Erica, Thank you for sharing your experience with us. We’re glad to hear your initial ordering process went smoothly and that the BOGO offer was a nice bonus. It’s also great to know the payment process was easy and straightforward—that’s exactly what we aim for. We’re sorry your order hasn’t arrived yet, and we understand how important timely delivery is, especially when you’re eager to get started. If you’d like, please reach out to our support team at [email protected] with your order details so we can check on the status for you. We really appreciate your patience and hope your dogs have a great experience once the product arrives. If you need anything in the meantime, we’re here to help. Olivia from Lumiqour

