david M.
They sent more product to me and…
They sent more product to me and charged me for it after I emailed them to stop.
Response from LumiqourOct 15, 2026
Hi David, We’re sorry for the frustration and inconvenience this has caused. We understand how upsetting it is to receive additional products and be charged after you’ve already emailed us to stop. This is certainly not the experience we want you to have. We’d appreciate the opportunity to look into this and help resolve the issue for you. Please contact us at [email protected] so we can review your account and order details and assist you further. Thank you for bringing this to our attention. We value your feedback and hope to have the chance to make things right. Olivia from Lumiqour

