Kevin S.
Very polite & helpfull
Very polite & helpfull. Did have a 3 pac Turkey Tail & a can of Joint support in the cart , but wanted to do a 1 time order to try it . Was disappointed i coulden’t keep my same order & just try it first instead of having to get it changed to just 1 container of Turkey Tail . I could not find a way to respond to Olivia’s reply to this review . I did not want to try just 1 can of Turkey Tail . I wanted everything in my cart . ( 3 csns of Turkey Tail , 1 can of Advanced Joint Support . But did not want automatic refills . Just wanted to try it first before reordering . Ended up just getting 1 can of Turkey Tail could not get the 3 pac .
Response from LumiqourJul 24, 2026
Hi Kevin, Thank you so much for your kind words! We're delighted to hear that you found our team polite and helpful. We also appreciate your feedback regarding the ordering process. We completely understand your disappointment—you wanted to try a single container first without having to change the rest of your cart. Your comments are valuable, and we'll be sure to share them with our team as we continue working to make the shopping experience more flexible and convenient. We hope the Turkey Tail works well for your pup, and if you ever have any questions or need assistance, we're always here to help. Olivia from Lumiqour