LuminesceReviews of luminesceglow.com

My device stopped holding a charge after about 60 days. Customer service wouldn't assist because I was outside of the 30 day window. I tried multiple cords and blocks and the device won't turn on for more than a second before it shuts off. Save your money and buy something else.

Product stopped working after 2 months. No warranty after 30 days. Horrible customer service. No accountability for their quality & no consideration for a replacement.

disgusting customer service - DO NOT BUY!! - haven't received the product and have been requesting a refund since September and they just ignore you - absolutely shocking customer service but will happily take your money

Dangerous product, shocked my skin! Do not buy, it's a scam! Company refused to provide a refund despite multiple attempts to contact them.

Terrible scam... I ordered the device a while ago and everything was fine until one day it just broke. I didn't use it in an aggressive manner or anything, it just stopped working. When I tried to contact customer service, they didn't reply for a long time. When they did reply, they simply just replied that the 30-day money back guarantee had expired. I realised that, however I was looking for assistance with the device that just broke after using it for a couple of weeks. There was NO ANSWER, nothing. Not even a solution to help with the problem. I was actually quite happy with the device until their service just ruined the whole experience. I would NOT recommend! Don't buy anything from them if you actually want good quality and good service. It is a scam!!

I contacted the company because my skin was getting irritated from using the machine. I was using an oil to make sure there's a good glide but felt like my skin was getting pinched between the light and the rest of the machine when it vibrates. I contacted the company more than once within 30 days and no follow up. I contacted on Facebook and even left a review on their Facebook with hope to get a follow up and they blocked me. I have a machine I can't use and have gotten no follow up even though they guarantee their machines within 30 days of purchase. Totally unprofessional. Do not waste your money

The product arrived within a decent time. I used it once for ten minutes, two minutes each setting. Then it died. Never worked again. I emailed company. At first, they asked me for videos, etc??? Finally they said it was defective. They are sending me a new one. I will update.

ignoring my emails. agreed to refund me due to failing to mention it’s a heavily vibrating device that causes migraines - now not replying and have happily taken my money. Feel totally ripped off