LuminesceReviews of luminesceglow.com

Don’t buy this. After one use it’s gone. Thought it was a battery but no, it’s just gone. What a scam!

I never received my order from Luminesce, nor did they refund my money back to me. DO NOT EVER ORDER ANYTHING FROM LUMINESCE. THEY ARE A SCAM!! T.Turner Shreveport, LA

Used correctly for first time never use again. While using for marionette lines swept across upper jaw towards marionette wrinkles n got electric pain in tooth but not on tooth just on jawline n above.nerve pain like jolt of electricity.waste of money n dangerous

The device I received worked for approximately 2 or 3 days and then would not charge. I used the charging cord that came with the device and tried other cords and it still would not charge. Would not recommend this purchase.

In a nutshell, cheap Chinese imports and appalling customer service. The device worked great at first. But stopped charging in less than 2months. I attempted to get a replacement only to be told I only have 30days for this. I was then ignored and believe my email has been blocked. They have misleading info on reviews on their website and I will be taking them to trading standards as UK law states an item unfit for purpose should be replaced or refunded. Not ignored because they cant be bothered. Avoid!!!

UPDATE FROM 10/2024: The vibration mode stopped working after 9 months, and I didn't abuse the device, or even use daily. Luminesce "support" won't respond to either of my inquiries. If I would have known it would last less than a year, I would have purchased a cheap one on Amazon - in fact I could have bought TWO for the price of Luminesce!

Worst customer service!! I have sent several emails asking for help with my facial device not working properly and nobody has bother to reply.

My facial Sculptor stopped working after a few weeks and I have failed to get any feedback from the company despite trying various different avenues of contact