LumiMedsLumimeds is a platform that links people looking for medication-based weight reduction treatment with board-certified doctors and nutritionists to assist them find the best treatment alternatives to achieve their goal. Our program is totally virtual, which means you may access our services from anywhere in the United States and will meet with our staff online.
LumiMeds (lumimeds.com) has 1,003 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
Showing 886 reviews with 5 stars · Clear filters
Daina B.
Tim in customer service was so nice and helpful!
Response from LumiMedsOct 17, 2025
That’s so great to hear! Tim will be thrilled to know his kindness and support made a difference. Thank you for taking the time to share your experience!
Doreen S.
Excellent Customer Service from Tim - he was knowledgeable, friendly & patient with all my questions & concerns. Thanks again Tim!
Response from LumiMedsOct 17, 2025
That’s wonderful to hear! Tim will be so happy to know he made your experience a positive one. We’re lucky to have him on the team, thank you for sharing your kind words!
Charles P.
Tim did a great job
Response from LumiMedsOct 15, 2025
Thank you for sharing that! We’re happy to hear Tim took great care of you. We’ll be sure to pass along your kind words to him!
Isabel K.
Tim was extremely helpful in getting my account figured out and guiding me through the ordering process
Response from LumiMedsOct 15, 2025
We’re so happy to hear that, thank you! Tim will be thrilled to know he made the process smooth for you. We really appreciate you sharing your experience!
Dani
Super helpful customer service. He was patient and friendly. He went through sign up step by step and ensured I got everything I needed. Thank you, Tim!
Response from LumiMedsOct 15, 2025
We’re so glad to hear that! Tim will be happy to know he made the process smooth and easy for you. Thank you for sharing your experience and for choosing LumiMeds!
Cindy M.
Tim was very helpful. He was kind and listened to my concerns. He addressed my concerns and answered my questions. He went above and beyond and sent a text to make sure I got the information needed. Thanks for being very helpful Tim
Response from LumiMedsOct 15, 2025
Thank you so much for your kind words! We’re thrilled to hear Tim took such great care of you and went the extra mile to make sure you had everything you needed. We’ll be sure to share your feedback with him, he’ll really appreciate it!
Milan K.
I had a problem with my order and Gretchen personally called me right away and made everything right. The customer service is 10/10! Thank you Gretchen!
Response from LumiMedsOct 15, 2025
We’ll make sure Gretchen sees this, she’s going to be grinning ear to ear! We’re so glad she could swoop in and save the day. Thanks for being part of the LumiMeds family!
Robin
Tim is exceptional! He is thorough, kind, informative, efficient, and, honestly, one of the reasons I feel confident returning to LumiMeds for my needs. I have interacted with him before, and he somehow remembered me and my situation, which feels unheard of in the landscape of customer service these days. He is a true asset to your company, and I simply cannot say enough good words about him or the service he provides. I would give him 10 out of 10 stars if I could!
Response from LumiMedsOct 15, 2025
Wow! This absolutely made our day. Tim truly goes above and beyond for our patients, and hearing how much his care and attention meant to you is everything. We’ll make sure he sees your kind words (and that perfect 10/10!). Thank you for taking the time to share such a thoughtful review, you remind us why we love what we do!