Jeanie M.
Awesome!! Great service!!
Awesome!! Great service… Helpful
Response from LumiMedsJan 9, 2026
You’re awesome! 🎉 So glad we could be helpful. Thanks for choosing LumiMeds!

Lumimeds is a platform that links people looking for medication-based weight reduction treatment with board-certified doctors and nutritionists to assist them find the best treatment alternatives to achieve their goal. Our program is totally virtual, which means you may access our services from anywhere in the United States and will meet with our staff online.
LumiMeds (lumimeds.com) has 1,003 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
Excellent

Personal Care · Costa Mesa, California
Excellent
Showing 886 reviews with 5 stars · Clear filters
Jeanie M.
Awesome!! Great service… Helpful
Response from LumiMedsJan 9, 2026
You’re awesome! 🎉 So glad we could be helpful. Thanks for choosing LumiMeds!
Joan A.
Jay was so helpful. Excellent customer service. Thanks so much.
Response from LumiMedsJan 9, 2026
You are so welcome! 💜 Jay loves to help, so this review will definitely make his day. Thanks for sharing!
karenf
Phone rep was so helpful walking me through the entire process. Patiently waiting for me to complete each step until the end
Response from LumiMedsJan 9, 2026
That’s what we’re here for! 🫶 We never want you to feel rushed. Glad we could help you get everything sorted!
janet G.
Lumimeds customer service is top notch. However, their ordering interface is needs work. I worked with Jay recently and he was very prompt and helpful.
Response from LumiMedsJan 8, 2026
Thanks for the honest feedback! We're thrilled to hear Jay took good care of you 🌟 We also really appreciate the note about our ordering interface. We're always working to make things smoother, so we'll make sure our tech team sees this. Thanks for sticking with us!
Pt
Sam was very helpful. Sam was receptive to my needs and assisted in clearing up an issue. Great customer service!
Response from LumiMedsJan 8, 2026
We love hearing this! Sam is awesome and we'll definitely pass along your kind words to him. So glad we could get that sorted out for you!
Joan F.
Signed up in early December. Great pricing. Responsive to questions. Everything arrived on time package well. Instructions were easy to understand. Just switched to their subscription service…seamless.
Response from LumiMedsJan 8, 2026
Welcome to the club! 😉 So happy the switch to the subscription was easy for you. We'll keep working hard to keep that pricing and service on point!
Bri
I couldn't recommend LumiMeds more. I've struggled the past few years to lose weight after trying all the usual solutions. Nothing I would do helped (this is coming from an individual who used to train for ultra marathons/prior gym rat). I wound up royally screwing my metabolism by restricting. I decided to try medication through LumiMeds as a last ditch. With what I was prescribed, you HAVE to eat, and eat well (along with exercise) for it to be effective. This helped me kick my restrictive eating habits, and I could feel good about fueling my body. The doctors are wonderful– prompt, yet very fine-tuned to an individual's needs. But if there was a hitch (and there was a temporary one with mine), the support staff are on point. Even around holidays, they get back to you in a timely manner. They genuinely seem that they want to help, and do what's best. I've surpassed my weight goal, and they are just as supportive throughout my maintenance/anticipated future care. Shout out to April Mae who helped me with a complicated medical/billing issue, you are phenomenal! Thank you LumiMeds!
Response from LumiMedsJan 8, 2026
Your story is incredible! 💜 We’re so proud to be part of your journey back to feeling your best. April Mae will be thrilled to read this shoutout!
Christina T.
The agent was very professional and gave me the info needed.
Response from LumiMedsJan 8, 2026
Glad we could get you the info you needed! 🙌 We're always here if you have more questions. Thanks for the review!