LumiMedsLumimeds is a platform that links people looking for medication-based weight reduction treatment with board-certified doctors and nutritionists to assist them find the best treatment alternatives to achieve their goal. Our program is totally virtual, which means you may access our services from anywhere in the United States and will meet with our staff online.
LumiMeds (lumimeds.com) has 1,003 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Personal Care · Orlando, Florida
Excellent
Personal Care · Grants Pass, Oregon
Excellent
Personal Care · Great Neck, NY
Excellent
Personal Care · Costa Mesa, California
Excellent
Showing 886 reviews with 5 stars · Clear filters
Greg H.
Tim helped walk me through the process and he was very helpful. Made it real easy.
Response from LumiMedsJan 14, 2026
Tim is a pro at keeping things simple! 🙌 We’ll definitely let him know you appreciated the guidance. Thanks for choosing us!
Ayren W.
Customer service answered my question about my order sufficiently. He was very helpful.
Response from LumiMedsJan 14, 2026
Awesome! 🙌 We are happy he could help get your order questions sorted out. Thanks for choosing LumiMeds!
Destiny K.
Response time on emails is top notch . The customer service is definitely great and easy to respond to.
Response from LumiMedsJan 14, 2026
We try our best not to leave anyone on "read"! 😅 We know waiting for emails is the worst, so we’re glad we could get back to you quickly. Thanks for the love!
Jason S.
I called and they helped me with a billing issue. Nice to have a live person to talk with. Thanks
Response from LumiMedsJan 14, 2026
Nothing beats a real conversation! Thanks for giving us a ring, glad we could get that fixed for you.
Lina C.
I had an issue with my tirzepatide order — the first month arrived correctly, but the second month was sent with the wrong concentration and from a different pharmacy than expected. When I called, Rob assisted me and completely turned the situation around. He was polite, professional, and very patient, and he arranged for the correct medication to be shipped overnight. His customer service made a frustrating situation easy and reassuring. Thank you, Rob!
Response from LumiMedsJan 14, 2026
We hate that the mix-up happened in the first place, but we are SO glad Rob could jump in and make it right immediately! Thanks for giving us the chance to fix this for you.
Cynthia C.
Tim was very helpful with going back into the old files and finding a months supply I never received. Then he called back when he said he would!
Response from LumiMedsJan 14, 2026
Tim went full detective mode on those old files! 🕵️♂️ So happy he could find that for you and get it sorted. Thanks for the review!
Cecelia K.
Rob helped me fill out my and my husband's intake was very patient with us both answered all of our questions
Response from LumiMedsJan 14, 2026
A double win! 🙌 Rob is a legend for getting you both set up. We are so happy he could make the intake process smooth for you guys!
Reny R.
Vivo en NY recibí mi terzi en 7 días bien empacada con todo lo que necesito y las instrucciones claras el servicio de atención súper atentos muchas gracias !
Response from LumiMedsJan 14, 2026
¡Qué alegría leer esto! 💙 Nos encanta saber que todo llegó perfecto hasta NY. ¡Gracias por confiar en nosotros!