Sepideh M.
Great customer service
Graer customer service
Response from LumiMedsJan 21, 2026
Thanks so much for the feedback. We’re always here to help! 🙌

Lumimeds is a platform that links people looking for medication-based weight reduction treatment with board-certified doctors and nutritionists to assist them find the best treatment alternatives to achieve their goal. Our program is totally virtual, which means you may access our services from anywhere in the United States and will meet with our staff online.
LumiMeds (lumimeds.com) has 1,003 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
Excellent

Personal Care · Costa Mesa, California
Excellent
Showing 886 reviews with 5 stars · Clear filters
Sepideh M.
Graer customer service
Response from LumiMedsJan 21, 2026
Thanks so much for the feedback. We’re always here to help! 🙌
Nancy M.
The customer service is wonderful! I had a question about dosage and they explained and answered all my questions and concerns!
Response from LumiMedsJan 21, 2026
That is wonderful to hear! It’s so important to feel confident about your plan. We’re really glad the team could answer those questions and put your mind at ease! 💙
Lisa
Excellent customer service. He resolves my issue on the spot.
Response from LumiMedsJan 21, 2026
We love a quick fix! So glad he could get that sorted for you on the spot. Thanks for letting us know!
John C.
I had questions about status updates and how my subscription worked. The response was quick and very easy to understand. All questions answered without any confusion.
Response from LumiMedsJan 21, 2026
We love keeping things simple. Thanks for the kind words!
Yida C.
Tim did great in walking me through the injection process .
Response from LumiMedsJan 21, 2026
Tim is crushing it lately! 👏 It makes such a difference having someone walk you through the steps. So glad he could make it clear and easy for you!
Jennifer B.
Tim is always so helpful and truly goes above and beyond! I remembered him and was so happy when I got him on the phone again bc he was so helpful the first time I ordered! This time I had some special instructions and he made sure to communicate them for me. He stayed on the phone with me and patiently waited until everything went through and then double checked it all for me. Huge TY to Tim! Give that man a raise!!
Response from LumiMedsJan 21, 2026
Tim is a total rockstar! 🌟 We’ll definitely make sure he sees this. So glad he could make everything smooth for you again. Thanks for sharing the love!
Kristina
They called me back and checked on my prescription and answered all my questions. Super helpful and easy to get the answers I was looking for. Thank you!!
Response from LumiMedsJan 21, 2026
Love to hear this! We know how important it is to get those answers quickly. Thanks so much for the shoutout!
Pamela M.
Representatives of ver helpful and answered all of my questions
Response from LumiMedsJan 16, 2026
That makes our day! So glad we could get those answers for you. 💙