LumiMedsReviews of lumimeds.com

LumiMed is a Scam. I ordered a three month supply of semglatude. Then the company charged my account $399 without notifying me or sending product. Stay away.

I spoke to multiple people. Tim in particular told me that there was a mix- up with my refill because it went through the old portal and not the new one. On Wednesday August 6, Tim apologized for the mix- up and asked if I'd be home on Saturday August 9, because my order would be delivered. However, as of today, my order has still not been processed. I requested the refill on August 1st. My concern was the medication had a BUD of 9/10. He assured me this would be ok as the pharmacy stated it would be ok for up to a week past the BUD. I just spoke to Mary, and have been told if I want a refund, $60 will be deducted from the refund due to processing fees. Although, she stated I will still get 4 weeks of medication before the BUD because I'd likely reveive it on Monday or Tuesday. When I asked if it was guaranteed, she said no because it would now be the responsibility of the pharmacy. So the blame is now being put on the pharmacy. So once I receive the medication, it will likely expire before one month. So although I was hesitant that the BUD would be too close, I was assured it would not only be ok to take past the BUD, but that I'd get the medication in time. I have so many complaints! Too many to put in 1 review. I will say this is not the end, but it is definitely the end of my relationship with Lumimeds! As you can see Lumimeds reply. I reached out yesterday and asked for a full refund, as I still have not received the medication. I was told it shipped but I have no info on that. I mentioned that I paid for 1 month but it will expire by the time I can finish it. Lumimeds told me as long as I injection by today I should get 28 days worth of medication. However, when ordering the refill, I explained that I injection on Friday. So regardless, I'll have to inject early, or it will expire. Mind you, I still have not received anything. I just want my money back. I don't want anything more from Lumimeds. It's a scam. Their reply is just for show. They will not give my money back or make it right, and this is all on them and their "new" website and portal.

It’s been three weeks and I’ve received nothing. Stated email address doesn’t work, no one answers the phone nor responds to voice mail. I’m afraid I’ve been caught in a scam!

My experience with Lumimeds has been absolutely awful. Their system is so convoluted and complicated. There’s no payment portal that is easily accessible to check payments that were made or what was deducted from your card. Despite having an invoice marked as paid by the company, there apparently was some confusion regarding my order. The order was shipped out and recalled by the sender so I never got to me. They claim that I did not pay so even though I had an invoice clearly marked as paid, I submitted a payment and it’s STILL not been sent out to me. Even though I paid (possibly twice) the order is still sitting at the pharmacy with a UPS label waiting to be sent out. You cannot get in touch with anyone at the company, as you are kept on hold for upwards 30mins, only to be told that no one is available to assist me and to leave a message which I have several times. I would not recommend doing business with this company.

Can't reach anyone for assistance on the status of my order. They charged my cc and my Rx was approved quickly but no communication since. Its long past the up to 5 days for shipping posted on their website. I've sent messages through the portal, emailed them, called and after waiting on hold for 20 minutes, I'm told to leave a voicemail which I did. Every attempt at correspondence is so far unreturned. I'm starting to fear I've been scammed.

They falsely claimed to offer "pure" semaglutide, but I received a weak, heavily diluted formula. They initially agreed to refund the remaining 2 vials, then said they could source the "pure" medication from another pharmacy but never followed up. I repeatedly asked about pricing for a higher dose and about the other pharmacy but was ignored. It’s been over a month, and I'm now filing a chargeback with my bank for the two vials I never received.

Medication does not work, was sent a different dosage than requested, was lied to and told an order was on the way, every order is delayed.

I’m on my third month of tirzepatide and instead of losing weight I gained 2 pounds, I got the first dose of 2.5mg and didn’t lose weight then they took one month to send me the second dose of 5. D 0mg which it’s wasn’t even 5.0mg then they took 3 weeks to send me the last dose of 7.5mg which’s is not 7.5mg, I got the first shot and I’m still very hungry, I feel ripped off, just wondering if the reviews are legit they were supposed to suppress appetite and in my case that didn’t happen, I lost almost $900 for nothing