LumiMeds Reviews | Read Customer Reviews of lumimeds.com

LumiMeds Reviews | Read Customer Reviews of lumimeds.com

LumiMeds reviews

Showing 886 reviews with 5 stars · Clear filters

Paula A.
Mar 14, 2026
I mistakenly ordered wrong product…
I mistakenly ordered wrong product which was in processing. This is my first order so I am not familiar at all. I went into panic mode and could not get back into the portal.Mark helped me by changing order immediately! He was so polite and proficient, fortunately he switched it so it didn’t interrupt processing or shipping. I immediately was able to login as soon as I got off of the phone. My portal was completely updated! Such a pleasure having great customer service, especially with such a completely new process for me.
Response from LumiMedsMar 16, 2026
This is exactly why we're here! 🌟 Mark is fantastic at handling those quick fixes, and we're so happy your portal is all set. We're excited to support you on this journey, Paula! ✨
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Brenda L.
Mar 13, 2026
Tim was very helpful in every way.
Tim was very helpful in every way.
Response from LumiMedsMar 16, 2026
Short and sweet! 🌟 We're thrilled Tim could be so helpful. We’re here for you whenever you need a hand, Brenda! ✨
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Bre
Mar 13, 2026
Tim from the customer service team was…
Tim from the customer service team was super compassionate and helpful. He was my best experience with customer service for Lumimeds thus far. Great job
Response from LumiMedsMar 16, 2026
This is exactly what we love to hear! 💖 We believe that kindness and expertise go hand-in-hand. I’ll be sure to share your wonderful shout-out with Tim. Thank you for being part of LumiMeds, Bre!
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Dawn D.
Mar 13, 2026
Quick responses and answered all my…
Quick responses and answered all my questions.
Response from LumiMedsMar 16, 2026
Speedy support is our specialty! 💖 We're thrilled we could get those questions answered for you right away. Thanks for the kind words, Dawn! ✨
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Nicole K.
Mar 13, 2026
Satisfied Customer
Just ordered my 3 month subscription and it’s been a great experience so far. The customer service is amazing! I spoke with Jethro and Cara. I also live in CT and shipping was great! I placed my order Wednesday night and received it 8 days after. Everything that you need is sent to you, along with directions on how to inject.
Response from LumiMedsMar 16, 2026
We love this! 🌟 It’s so important to us that you feel fully prepared from day one. I'll be sure to share your shout-out with Jethro and Cara. We're here for you every step of the way, Nicole! ✨
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Diane L.
Mar 12, 2026
It was nice to have my question…
It was nice to have my question answered talking to a live person over the phone. Also, finding out I didn’t have to use the portal and could call in my order when it was time to renew. Thank you so so so much.
Response from LumiMedsMar 12, 2026
This is exactly why we're here! 🌟 Making your journey smoother and more personal is our top priority. We're so happy to have you with us, Diane! ✨
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Shelia T.
Mar 12, 2026
Very helpful and knowledgeable
Very helpful and knowledgeable, the care team is so professional.
Response from LumiMedsMar 12, 2026
Thank you so much! 🌟 Our team loves hearing that their dedication to professional care is making a difference. We’re always here if you need anything, Shelia! ✨
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customer
Mar 11, 2026
Problem fixed so quick!
As quick a response as I could have wanted! I had an issue with my dose being wrong and thy got it fixed before I could turn around! Excellent customer service!
Response from LumiMedsMar 12, 2026
Love this! 🌟 We're always here to keep your journey moving smoothly. I'm so happy the team was able to provide that 'lightning fast' support for you! ✨
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