LumiMedsReviews of lumimeds.com

The medication I received was different than others I’ve tried with other companies. It made me very sick and did not help me lose any weight at all. I paused my membership so I could speak with the physician. However, they charged my account for a refill after I’d asked them not to. When I asked them to refund the money they’d taken in error, they would only do it if I paid a $100 fee, even though I asked immediately after they charged me. Basically, they stole $100 from me & refused to reimburse me for the order I did not make. Do not give them your credit card #. You’ll be charged whether you want the poor medication or not.

I’ve been taking the Zepbound pen since Jan 2025. My insurance stopped covering it so I started compound tirzepitide through Lumimeds. The product I received appears to be ineffective or defective. With Zepbound I feel full most of the week and towards the end of the week my appetite starts to come back. When I took Lumimeds tirzepitide, I didn’t get my usual (minor) side effects, the food noise is back and am very hungry (like I was before starting zepbound). I was previously taking the zepbound pen 15 mg and I took the compound dose exactly as prescribed. I’m on the max dose so an adjustment can’t be made to increase the dose. The tirzepitide compound I received doesn’t have any of the glp1 effects (like satiety) it’s supposed to have. I’m as hungry as I was before I started Zepbound. Also, these meds came to me at room temp and were not cold. The medication I received seems to be defective and ineffective. I reached out to Customer Service, and while they did respond to my email inquiry, there’s been no resolution so far. I reached out to the provider with no response yet. Based on my experience, I would not recommend Lumimeds.

I do not recommend Lumi Meds … I found their product to be in- effective even though I followed directions completely and followed a strict GLP-1 diet … I purchased 3 month supply and had very little to almost 0 results … not what they advertise or promise … I had used another company previously which worked amazingly better … very sorry I purchased from this company …. Something is not right with their products, either the additives or strength ? And I received no customer service at all , no one ever called or checked in with me after I received my medication and started the treatment? They just take your money and if it doesn’t work or your dis- satisfied, they don’t care ! They do not stand behind their product!

I was a repeat customer and pretty happy with my results. My second order was for three months worth of medication. It was shipped on 2/16 to be delivered on 2/18. I did not receive my package until 2/21. I called LumiMeds about the late delivery and was told my medication was fine to use. I was told the medication can be at room temperature for 21 days. I explained that I have already lost 3 days so the medication will only be good for another 18 days although it is a month's worth. Furthermore, I only received one month of meds. Paul told me he would refund me all but $100.00 of my order which would give me a refund of $549. Reluctantly, I agreed. Later this morning I received a voicemail from Paul stating his team said he cannot give me a refund. The order had already been processed. No consideration for the meds that had not been kept cold, no consideration for the two months of medication that I never received. I have disputed the charge with Amex.

"WARNING: DO NOT DO BUSINESS WITH LUMIMEDS! They failed to process my transfer from Skinny Rx despite providing proof of prescription. I sent UPS proof and screenshots, but they claimed my name wasn't on the prescription (which was false). They kept dragging out the process, never prescribed medication, and then tried to charge me $100. I was told no charge would be made until prescription was issued. Their +1 (702) 356-5398 is disconnected. I will be contacting my credit card to dispute this matter . LumiMeds is fraudulent and untrustworthy. Avoid them at all costs. This is the message I got from you lumimeds team members, I’m glad you confirm there’s no prescription in the portal Here is the email I got from one of your teams Hi Katena, thanks for getting back to US. We can process the cancellation and refund as per your request. As outlined in our Terms and Conditions, a $100 processing fee will be deducted from the total refund amount. This fee covers administrative and handling costs associated with the transaction. No worries, the $100 will be applied as an in-store credit, and this will apply to your future orders. Or, we can process the full amount as an in-store credit, which you can use in your future purchase. Please let us know if you wish to proceed. From: Care Team • 2/11/2026, 3:36:13 AM

I have been on Tirzepatide now for 3 months. The first 2 months elsewhere. I ordered from Lumimeds and have used it the last 3 weeks. First off, I noticed that they have a color added in the Tirzepatide. I do not want dyes or color injected into my body. It may be an additive buy it doesn't need to be colored. Second, the same dose I was using was not as effective. I could tell right away. I raised the dose and still no change. I told them and told them this is not a correct mixture. No offers to make it right. I will not order from them anymore. Also, they keep your credit card on file and wont remove it upon request.

Started with order end of November 2025. Took almost 2 weeks after they charged card to get meds.. biggest issue I've had ...only 4 pounds lost since starting meds. Do NOT WASTE your money with this company!!! Relative uses glp1 thru a local med spa...lost over 17 pounds so far...same time frame...same activity level and diet. SCAM meds with thus place!!

My results have NOTHING to do with Lumi. In fact I've NEVER been able to even try their product. I listened to their whole sales pitch Followed ALL the protocol. Placed order. Paid for order. All good. But then I noticed the dosage they were sending was less than HALF the dosage I've been taking for 18 months. Despite 30 emails back and forth, uploaded pics of current meds, multiple conversations with several staff BEFORE placing order who assured me simply maintaining the dosage I've been at for over a year and a half would be ABSOLUTELY NO ISSUE, and complete transparency in the patient intake form they are unable to change the order. AND WILL NOT CANCEL ORDER AND JUST RETURN MY FUNDS!!!!! DO NOT GET INVOLVED WITH THIS EXTREMELY UNPROFESSIONAL AND OBVIOUSLY AMATEUR COMPANY.