LumiMedsReviews of lumimeds.com

I NEVER leave reviews, but this was a horrible experience. I would give 0 stars if I could. They charged me before anything was shipped and even AFTER I spoke with someone about cancelling. Feels like a money grab, not actual personal care, support, or health. **UPDATE - after going back and forth and asking MULTIPLE times for them to waive the ‘cancellation’ fee of $100 as I did not speak to a doctor, submitted a cancellation BEFORE anything was even prescribed, they’re finally now stating ‘it’s too late’ to remove the cancellation fee. Do not give them your credit card info. And know that if you do, you are committing to treatment even without speaking to a physician. And should you decide you do not want to move forward with medication, they will take your money anyways. I have never worked with a company so money hungry with so little care to customer experience / service.

Horrible experience! Buyers Be Ware!!.Has taken money and not shipped product. Illegal practice.

I started an application for Lumimeds. I had to provide credit card details first (red flag) then had to answer some questions. When they asked for me to upload a full body photo I decided not to complete the forms and called customer service to cancel my application. Main reason was I did not want to provide a full body photo with my head showing as I find that intrusive with possible privacy concerns. I do understand that some people could abuse the meds with normal BMI but they should have disclosed photo was needed before charging me. My medial records from my GP were hacked a few months ago hence why I did not went to upload a photo. Since application was not finished I thought I would not be charged but I was told the charge was $540 and if I wanted to cancel there would be a $100 cancellation fee. I will ask my bank to reverse these charges but how can a company do this? I have had several follow up emails from customer service and despite me asking for a refund and close my unfinished application the $549 charge is still on my credit card.

In three months, I didn’t lose one single pound

They charged my card before I had completed the intake/ enrollment. When I learned during the intake process that the compounded Tizepitide was adulterated with other things(B-12,B-6, Glycine) I asked to have my transaction cancelled and the fee refunded. No product had been ordered my account, let alone shipped. Their offer was to charge me a cancellation fee. Had all of the details been disclosed prior to them charging my account, I would not have placed any order. This firm is more interested in collecting cancellation fees than full disclosure and ethical business practices.

Lumi Meds are a bunch of con artists I was blindsided when they lowered my dose without my knowledge or consent and did not approve the Rx which was never filled and are refusing to refund me I have contacted my bank for a refund Next stop is Court I am sick and tired of these unregulated shady businesses Also what the send is very difficult to use Oversized bottles make it difficult to draw the medication with a luerlock needle and you are loosing a percentage of the drug as it gets stuck in the needle Rip OFF STAY FAR FAR AWAY!!!

My experience with Lumi Meds was disappointing. They sent tirzepatide in very small single‑dose vials that were difficult to draw from and led to wasted bottles and mdeication. When I asked for a more practical vial format, they refused to accommodate the request. The doctor I interacted with was also rude and dismissive. Overall, the service felt unprofessional and not patient‑focused. You get what you pay for which isnt much. The dose also was not working as well as the same from another provider.

Week 4 after ordering and I still don’t have my medication!!!! Do not order from this company!!!!! Nothing but excuses and not one attempt to make it right!!