Juliet E.
Their customer service is A1
Their customer service is A1, for me!!!!
Response from LumiMedsSep 15, 2025
Thank you! You’re an A1 customer too.

Lumimeds is a platform that links people looking for medication-based weight reduction treatment with board-certified doctors and nutritionists to assist them find the best treatment alternatives to achieve their goal. Our program is totally virtual, which means you may access our services from anywhere in the United States and will meet with our staff online.
LumiMeds (lumimeds.com) has 1,003 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Personal Care · Orlando, Florida
Excellent

Personal Care · Grants Pass, Oregon
Excellent

Personal Care · Great Neck, NY
Excellent

Personal Care · Costa Mesa, California
Excellent
Showing 886 reviews with 5 stars · Clear filters
Juliet E.
Their customer service is A1, for me!!!!
Response from LumiMedsSep 15, 2025
Thank you! You’re an A1 customer too.
A B.
My experience with Tim was great! Very friendly and efficient while helping me correct (my mistake) my order and place a new one.
Response from LumiMedsSep 15, 2025
We’re so glad to hear Tim could help get everything sorted out smoothly! Thanks for sharing your experience, and we’ll be here anytime you need us.
Estella
Tim was patient and walked me through the intake form step-by-step
Response from LumiMedsSep 12, 2025
We’re so happy to hear this! Tim will be thrilled to know he made the process easier for you. Thank you for sharing your experience with us!
Miriam T.
Rica is super great! Prompt and polite replies, took care of my issue quickly, and very courteous.
Response from LumiMedsSep 12, 2025
Thank you for the kind words! We’re so glad Rica was able to take care of things quickly and make the process smooth for you. We’ll be sure to share your feedback with her!
Judy S.
So far LumiMeds has exceeded my expectations. Jay has guided me through the application process and I’m waiting for FedEx to deliver my first package today. I’m excited to begin my journey. If you thinking of using LumiMeds , you won’t be disappointed. Jaye S.
Response from LumiMedsSep 12, 2025
We’re so glad to hear LumiMeds has been a great experience for you so far! Jay will be so happy to know he helped guide you through the process. Wishing you all the best as you start your journey, and thank you for sharing such kind words!
Vee
The costumer service rep! His name is Tim, was very helpful and made sure all my questions were answered. He took the time to guide me and ensured I had a great experience. I really appreciate the support!
Response from LumiMedsSep 12, 2025
Thank you so much for sharing this! We’re so glad Tim was able to answer all your questions and make the process smooth. We’ll be sure to pass your kind words along to him!
Noelle D.
Tim was the biggest help ever ! He was so pleasant to speak with & helpful. I cannot thank him enough ! Wonderful company & customer service
Response from LumiMedsSep 4, 2025
So glad to hear Tim was such a big help! We’ll make sure to share your kind words with him. Thanks for taking the time to share your experience, it means a lot to us!
M L.
Had trouble with log in and they called and assisted within 5 minutes.
Response from LumiMedsSep 3, 2025
Happy we could get you logged in so quickly! Appreciate you sharing your experience 😊