LumiluxReviews of lumilux.com

No updates no product that has arrived. I usually don’t write reviews. This one may not deserve a star :(. Sad. I hope to get updates.

TOTAL SCAM!!! ORDER NEVER ARRIVED. NO REPLY TO EMAILS. DO NOT BUY.

After 2 weeks item has broken down half of it is not working I have contacted them four times I just been ignored they don't answer emails at all this is company which shouldn't be trusted I've opened case with my credit cards to get refund avoid them they just want to get your money with poor quality of product.. there's no customer service at all nonexistent.. I highly regretted I bought product from them.

I spent £88 on x2 items from there 'professional' looking website. After wait almost 3 weeks to receive my items when they arrive i realise that have been shipped from china the products and packaging looks nothing like the products on the website, they were cheaply made and also no safety seal on the products which could of been tampered with the packaging was also dented. I have contacted them fora refund and no reply yet. I believe that this website is a SCAM and is selling counterfeit products do not buy from them please save your money!!!!

I purchased an LED mask and like others no luck getting a tracking number and no response from messages sent via their email form. It does indeed feel like a scam.

This is a big SCAM !!! fraud !!! Paid no product ARRIVED pls contact your bank a raise fraud

I ordered my product on the 4th July with a 4-7 day delivery, it is now the 15th, I've heard nothing from them, I've emailed and received no response, the order still says preparing!! I would like a refund at this point but not a clue where to go! This company should not be associated with the shop app!

Wouldn’t reply to emails so I can’t return the product and get a refund