LumiluxReviews of lumilux.com

The one order turned out to be a subscription. I reached out to their customer service. She told me where to cancel the subscription. I never found that area so I just emailed her back and said can you please cancel my subscription? No response so then I received an email saying I was getting a third order and once I told them that their company was garbage and a scam then she canceled it for me. I asked about returning the product and she said take a picture of your package when you get it and then we can send you a return label. She didn’t tell me I shouldn’t open it so I opened it took a picture of the package and the unopened product and she said well you opened it so now we can’t accept it as a return.. I said you should have told me not to open it. This company is a scam and the product is terrible.

I want to cancel the order that I did not sign up for

If I could give this company NO STAR, I would!They trap you into automatic shipping renewals and not to mention, I never received my product. Then they told me they would reship my product when I paid another shipping fee! The devil is a lie! Not to mention there is no way to cancel the subscription! I found the cheat code, go in and remove your payment card! DONT DO IT! It’s not worth the hassle!

Ich habe eine Lampe dort gekauft für 30€ leider ist es ein 1€ Plastik Produkt, welches man im 1€ Shop hätte kaufen können! Als ich es zurücksenden wollte, kam wieder das typische Angebot, dass die Rücksendung nur nach Großbritannien erfolgen kann mit sehr hohen Versandgebühren! Finger weg von der Seite! Das ist eine Abzocke!

Horrible customer service. This scam company is all about trapping customers with auto ship that is extremely hard to cancel. You get the run around dragging things out so they can reship again!!! Zero customer care. The product is just ok. Nothing to get excited about. I may have reordered at some point but the absolute lack of integrity ensured I will never spend a dime again with this company.

I haven't received the product I ordered. Its been over 2 weeks. Should I ca

Kinda greasy but smells nice and moisturizing…. Makes the skin looks more vibrant I found, it’s ok

First of all I did not care for their product so I kept the first one and did not realize that I was going to end up with a subscription for their product. I tried to return the package because I opened the mailer they will not take the return. I opened it because they wanted a picture of the mailer and I took a picture of their product to show that they were not opened. So forget about a refund from these people.