LumiluxReviews of lumilux.com

Worthless product, scam in subscription and refused to provide a refund. Don’t purchase!

I ordered one product from them and now I’m getting it every month at at $19.94 a month. The “manage subscription” page is conveniently not working. I’ve emailed several times, called the (probably fake phone number) and left multiple Messages. I’ve deleted my card number and address and they still keep sending it and charging me. Any suggestions anyone??

DO NOT BUY!!! I did not receive my product, ordered on the 22nd December. I have emailed them several times in January and I get the same response, please allow 24-28 hours for us to check with courier. Its now the 6th February 2026 and I still trying to fight the company to get a refund for a product I never received.

Do not buy this Anti-aging stick not good. Of course you have to open it and try it. I did and it went on greasy did nothing. I wrote to ask for professional customer service to make it right to get a refund and the respresentative said no refund if product opened. I wrote back and stated of course a customer has to open it to try it. Pass on this product do not purchase.

This was supposed to be a one-time purchase. They turned it into reoccurring purchases. This is also a fake product. It's not real and it does not do anything for your face or your skin whatsoever. If it wasn't for my bank I wouldn't be able to stop this from happening. These people are wrong for what they're doing. They also asked me to suspend the fraud on the account. I actually told them I would not do that. What they are doing is wrong and they should not be in business.

Keine gute Qualität und dazu noch defekt geliefert.Abzocke !Billiprodukt,welches man bei Temu viel billiger zu kaufen bekommt.Das sagt doch schon alles.Finger weg!

This company locks you into auto ship and will not cancel auto ships for you

I thought it was just me and was shocked when I realized they were scamming. So glad, I paid for the first order on Apple Pay. Today, will request a new card!!! Shameful!'