D D.
Great customer service
Great customer service
Response from LumaSootheAug 21, 2025
Thank you so much—we truly appreciate your kind words and are always here if you need anything!

At LumaSoothe, we’re all about one thing: Your Pets Health! — keeping your pets happy and healthy without breaking the bank!Our secret sauce? It’s simple: Science, Technology, and the Power of Nature. This motto fuels our mission to bring you high quality, scientifically proven, and all-natural solutions for your furry friends needs.
LumaSoothe (lumasoothe.com) has 30 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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D D.
Great customer service
Response from LumaSootheAug 21, 2025
Thank you so much—we truly appreciate your kind words and are always here if you need anything!
Gaby D.
Received my luma smoothe quickly! Have been using it for 1 week so far for arthritis, my dog is comfortable during treatment and easy to use! Excited to keep using it to see results!
Response from LumaSootheJul 22, 2025
That’s awesome to hear—glad your pup is already comfortable during sessions and that it’s been easy to use! We’re excited for you to see even more results as you continue, and feel free to keep us posted on your progress!
Douglas W.
From the time I ordered the product to receiving it they kept me informed and send me great introductory emails about the device and how to use it properly.
Response from LumaSootheJul 14, 2025
We’re so glad the communication and guidance helped make things smooth—thanks for recognizing the care we put into every step of the process!
Nick
I’ve had the pleasure of working closely with the team at LumaSoothe, and I’m continuously impressed by their dedication to improving the lives of pets. LumaSoothe 2, in particular, is a remarkable product that brings the power of light therapy right into the home. Its thoughtful design, with multiple wavelengths and easy-to-use functionality, makes it a game-changer for pet owners looking to address conditions like arthritis and joint pain without the stress of trips to the vet. It’s clear that LumaSoothe cares about more than just developing great products. They collaborate closely with veterinarians and professionals to ensure their technology is not only effective but safe and beneficial for pets in real-world settings. Their commitment to animal welfare and social responsibility is something that really sets them apart in the pet care industry. What really stands out to me is how user-friendly the device is. Pet owners can easily incorporate it into their pets’ routines, and the results speak for themselves. Whether it’s helping a senior cat with arthritis or supporting a dog’s mobility, LumaSoothe 2 offers a non-invasive, convenient solution that pet owners can trust. It’s a wonderful example of how technology can genuinely improve the well-being of our furry companions.
Response from LumaSootheJul 14, 2025
Thank you so much for your thoughtful words—it means the world to us to hear that our mission and dedication are coming through loud and clear, and we’re honored to be part of so many pets’ wellness journeys!
Cristina S.
My experience with this company was great from placing my order until receiving it. They are carrying and very responsive when questions are asked. The device is small and very easy to operate. My baby likes the treatment. Thank you!
Response from LumaSootheJun 9, 2025
We’re so glad your experience was a positive one and that your little one is enjoying the treatments—thank you for your kind support!
JL
So far… order processed and shipped in less than 2hrs. I am very impressed and over joyed that this company understands the urgency of these products to help our fur babies. Thank you so much! I will leave another review after using the product and giving feedback on results.
Response from LumaSootheJun 5, 2025
We’re so grateful for your kind words—it means a lot to know our fast shipping made a difference, and we look forward to hearing how your fur baby does with LumaSoothe! If you have a moment please review our Helpful Guides on our website 😀
Emily H.
I am super impressed. I got this for my senior kitty who has arthritis and she's done really well. It's a quick five minute treatment, in the comfort of home (so no stressing her out in the carrier). She's getting around much better and seems perkier. I'd absolutely recommend this for a pet owner looking for therapy ideas for their pets!
Response from LumaSootheMay 30, 2025
That’s amazing to hear—giving your kitty relief without the stress of a vet trip is such a win, and we’re thrilled she’s moving and feeling better!
Chris D.
Currently using several times a day to treat my Lucy’s degenerative Myelopathy. It seems to be helping slow down the progression
Response from LumaSootheMay 29, 2025
That’s incredibly hopeful—so glad to hear LumaSoothe is offering some support for Lucy and helping in her fight against DM.