LUMASReviews of lumas.com

4.6307 reviews
Museums & Exhibits
474 West Broadway, New York, New York

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LUMAS

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About LUMAS

Since 2004, we’ve worked to bring hand-signed, limited-edition art and photography to a worldwide audience. Through our website and 21 LUMAS galleries across the globe, we’ve helped over 300,000 satisfied customers find their new favorite artwork. The LUMAS portfolio is one of the world’s most diverse and comprehensive collections of contemporary art. It features over 3,000 artworks, from classic photography to painting, sculpture and digital art, including works by emerging talents as well as established stars like Takashi Murakami, Damien Hirst and Sarah Morris. We’re here to help you discover great contemporary art for your space. Speak to us in a LUMAS gallery or visit our website – we’re happy to arrange a detailed consultation and find your perfect artwork. Whether you’re a first-time buyer or a lifelong art collector, our 30-day return guarantee means that you can buy LUMAS art in full confidence.

LUMAS (lumas.com) has 307 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: lumas.com
Website: lumas.com
Category: Museums & Exhibits
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 13% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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LUMAS reviews

Showing 18 reviews with 1 star · Clear filters

Jason M.
Jun 17, 2023
I never bought anything yet am…
I never bought anything yet am bombarded with review requests.
Response from LUMASJul 12, 2023
Hi Jason Martinez, Thank you for your review. We truly appreciate you bringing this to our attention so that we have the opportunity to reply. We have checked your data and you purchased an artwork from our online shop about a year ago. You can adjust the settings for your preferences for our newsletter in your customer account. If you have any questions, please contact us via the contact form on our homepage: lumas.com/contact/ Best wishes, Your LUMAS Team
Laryssa J.
Jun 17, 2023
No help whatsoever to get the art…
No help whatsoever to get the art through customs. Everyone in the London office was clueless and not responsive to UPS’s emails requesting paperwork to be filled out, I ended up doing all of it and paying $300 to get it though.
Response from LUMASJul 14, 2023
Hello Laryssa Jardine, Thank you for your review! We are very sorry to hear, that you had an unsatisfactory experience with both the shipping and our customer care. As a company, we are constantly working to improve our processes and service. We take your case seriously and are already looking into, how we can avoid such exceptional cases in the future. Please feel free to contact us directly if you have any further questions. You can reach us via the contact form on our homepage: uk.lumas.com/contact/ Best wishes, Your LUMAS Team

LUMASReviews of lumas.com

About LUMAS

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I never bought anything yet am…

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About LUMAS

About these reviews

More in Museums & Exhibits, New York

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I never bought anything yet am…

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