lulu.toysReviews of lulu.toys

Item never shipped. They don't reply to emails, and customer service is nonexistent. I suggest disputing your charge to your credit card company if this also happened to you.

I have not yet received an email about shipping or my order after 7 days. I also did not receive an email after I reached out to ask when the item would be shipped. It seems there is no customer service.

My order was cancelled. I emailed Lulu and did not receive a response. I am a loyal customer of this product and am very disappointed. I would like my order to be processed or contacted directly as to why it won't be. Please make this right as soon as possible.

Easy to use, charges fast

Really loud but I guess it still gets the job done

I have Lu Lu and continue purchasing its new products. Such a considerable company! Thank you Lu Lu!

These new magnetic chargers are HORRIBLE. I would have never bought it if the pic on the website was up to date. I cant count how many times my wife and I have started and then opened the drawer to find a dead vibrator because the charger fell off. Fail.

This company has its own website, and also sells on eBay. They have misrepresented the condition of a vintage tin toy ("Wind-Up Motor Space Dog", from the 1950s, made in Japan) . . . in one way that's not all that serious, but in another way, that is. They provide a picture of the box, which is good. (Vintage items are worth a lot more if they come with the original box). The seller also properly discloses that the box has an imperfection. However, they say that it has only "a small tear", but one can clearly see in the picture that it's a rather long tear -- and also, that three of the four corners are frayed. These are important details to collectors. A picture is indeed worth a thousand words, but when words are also provided, those words should be complete and fully accurate. WORSE: On their own site, they describe the item itself as "Mint condition". On eBay, they say that it's "New", and in "perfect working condition". In fact, however, upon further inquiry, I learned that one of the unique and appealing features of that old toy -- sparks when it walks -- doesn't work. Not only do they fail to disclose that, but they should not be describing this item as "Mint condition" or "perfect working condition". One also has to question the characterization of this item, in that condition and with the shabby looking box, as actually being "new".