Jared T.
I paid for next day for a gift and it…
I paid for next day for a gift and it didn’t show up for 3, I emailed about it and received no response to this day, it’s been 2 weeks.

LuLu has been invented in 2015 when a couple of lovers started experimenting with online toys. In the beginning they were shopping and making the decision to purchase based on the looks of the product and its reviews. That didn't always work as good as they expected and very often they were very disappointed by the quality of the product or just totally different experience that the other people described online. That is why the couple decided to produce their own sex toys and sell them based on their verified experience. Today LuLu is still a small start-up however it doesn't only carry sex toys anymore. Our company also offers luxurious therapeutic massagers for everyone who wants to unwind after a long day or simply relax some stiff muscles.Each of our products has a low-key, discreet name like LuLu 1 or LuLu 2. Each order is fulfilled by Amazon and it is delivered in a regular brown box same as other Amazon products.
lulu.toys (lulu.toys) has 63 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Jared T.
I paid for next day for a gift and it didn’t show up for 3, I emailed about it and received no response to this day, it’s been 2 weeks.
Ashley S.
I never received the product
Kenneth F.
The item never shipped. It shows on tracking that it has been ready to ship for 7 days. I have emailed the company twice with no response. If not received by January 30th, I will be asking for a refund!
Anonymous
Have not received my order from almost a month ago. Reached out to customer service multiple times with no response. Would just like a refund at this point!!
Melissa
I paid for next day air shipping and received my order 1 week later
Amanda M.
Did not receive part of my order. Customer service will not return my email or calls.
Audrey
I have yet to receive either a shipping confirmation or product! I have tried to email, to which it was undeliverable to the address listed, the phone goes to voicemail, and chat just sits there!. I am ready to call my credit card and put in a fraud charge?
Anon
Order placed on July 6th. Paid $10 extra for 2-day shipping. Today is July 13th. I’ve sent emails and used the “chat” function but have received no response. Tracking provided by Shop states the package is being prepared for shipment.