Roger B.
Not acceptable
You cancelled my order two days after you excepted it, because you oversold the bag I ordered. After I tried to order It from Amazon. They became sold out. Of all the years Ived ordered things on line. This was the first. If I could give you a zero star I would. .
Response from Luggage OnlineMay 5, 2022
Dear Customer, I apologize for any inconvenience this may have caused you. I understand the disappointment you must have felt with that cancelation email. Unfortunately inventory has been a challenge lately, but we have been implementing new services to ensure our customers receive their items promptly.