Guest
Sent wrong item
I ordered a suitcase last minute to replace mine that broke last minute. They sent the wrong item!!! Not enough time to return before my trip and had a difficult time finding a way to contact them online. There’s lots of good luggage sites out there but this isn’t one of them. Shop elsewhere!
Response from Luggage OnlineMar 2, 2020
I sincerely apologize for any inconvenience this may have caused you. I feel terrible that this mixup has happened to you right before your exciting trip. Please let us know if there is anyway we can make up for this issue. -Customer Service