Andy
Awesome support and comps
Awesome support and comps
Response from Lucky Red CasinoApr 2, 2025
We love to hear this Andy! thank you for your continued support and play with us

We put our players first! Your feedback matters, and we're here to help. Our dedicated support team is available 24/7 through live chat, phone, or email, ensuring personalized assistance whenever you need it. Since 2009, Lucky Red Casino has delivered a first-class gaming experience. Explore hundreds of games, including Live Dealer tables and thrilling Slot Tournaments – all just a click away!
Lucky Red Casino (luckyredcasino.com) has 324 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Andy
Awesome support and comps
Response from Lucky Red CasinoApr 2, 2025
We love to hear this Andy! thank you for your continued support and play with us
Michael
The problem is all the money I have spent In just a week have not won anything machine takes and takes I've been on other sites that actually pay out so I'm not coming back here so long
Response from Lucky Red CasinoApr 2, 2025
Thanks for your feedback, we understand and appreciate your frustration, especially as a new player looking to get off to a great start. Please know that we're here to help. We can review your account to guide you towards the hottest games to play, bonuses to use, and anything else we can do to enhance your experience. We’re confident that the good times and wins are just around the corner!
Justin
Customer service always answered any questions I had promptly and host always took care of me.
Response from Lucky Red CasinoApr 2, 2025
Thank you for your kind words! We’re so glad to hear that our customer service and hosts have been helpful. We’re always here to ensure you have the best experience possible!
Freida R.
Very hard to win anything with deposits and if you add a coupon to the deposit the playthrough of 30x or 50x makes it extremely impossible to when anything. So far I have probably make $1000 in deposit and have won nothing. I will hold off for a long while. I know losing is a Hugh possibility but I do expect to win sometimes
Response from Lucky Red CasinoApr 2, 2025
We’re sorry to hear about your early experience playing here with us. While the playthrough requirements may feel challenging, we want to emphasize that compared to many competitors, our playthrough requirements on bonuses are extremely fair and competitive. We offer bonuses as an optional benefit for players to enjoy, and we understand that some players prefer to play without them. We welcome all play styles, and we're here to help. If you'd like, we can certainly look into your account and review your recent play to help ensure you have a more enjoyable experience moving forward
Jose
Los juegos no pagan y por mas dinero que les pones no dan nada para atrás🤔
Response from Lucky Red CasinoApr 2, 2025
Lamentamos mucho escuchar eso. Como eres un jugador relativamente nuevo con nosotros, esperamos que con más tiempo de juego puedas disfrutar de algunas victorias. Además, tenemos muchas bonificaciones y ofertas disponibles para ti. Si necesitas ayuda o tienes alguna inquietud, estamos aquí para asistirte y asegurarnos de que tengas la mejor experiencia posible.
Tim
Pays good fun games with jackpot’s often
Response from Lucky Red CasinoApr 2, 2025
We're delighted to hear you're enjoying the games and jackpots! best of luck with your next play
Sharon
I love playing at Lucky Red. The customer service is the best. The only thing I can think of is faster payout. They do have fast payouts compared to others. So no complaints from me. Also payouts are when they say they will be. They don’t just lie to you. If they say it’s a certain time you can bet it will be on time. Thank You Lucky Red for fun and honesty.
Response from Lucky Red CasinoApr 2, 2025
Thank you for the kind words! We're thrilled to hear you enjoy playing at Lucky Red and appreciate our honest, on-time payouts. We’re committed to providing a fun experience, and will continue to do so!
Peter
I enjoy it. Keeps me busy in spare time.
Response from Lucky Red CasinoApr 2, 2025
Amazing to hear that we’re your go to Casino for some downtime, Peter! Wishing you the best of luck in your next sessions with us!